burger-king

TERMS AND CONDITIONS FOR THE BURGER KING WEB APPLICATION

These Terms and Conditions shall apply to all orders of BURGER KING products (“Products”) of a customer through this BURGER KING web application (the “App”). By placing an order for Products through this App, you understand, agree with, and accept:

(i) these Terms and Conditions and any corresponding changes thereto which we may implement from time to time; and

(ii) our Privacy Policy in connection with how we process your personal information collected from this App.

For purposes of these Terms and Conditions, “BURGER KING”, “our” or “we” shall refer to PERF Restaurants, Inc., while “customer” or “you” shall refer to the customer who intends to purchase the Products from this App.

Territories Covered

You understand and agree that this App can only service the following areas, depending on the Order Fulfillment Option chosen. If your area is not within the areas below, you may visit the nearest BURGER KING store.

Delivery Area

BURGER KING offers delivery services only within selected areas. Each BURGER KING delivery branch has a dedicated delivery area which cannot be changed. Thus, any forced request for re-routing of order to another branch is strictly prohibited.

Serviceable coverage includes selected areas in Angeles, Antipolo, Baguio, Batangas, Bulacan, Cagayan de Oro, Cavite, Cebu, Davao, Iloilo, La Union, Laguna, Las Pinas, Makati, Malabon, Mandaluyong, Manila, Marikina, Misamis Oriental, Muntinlupa, Negros Occidental, Nueva Ecija, Pampanga, Paranaque, Pasay, Pasig, Quezon, Quezon City, San Juan, Taguig, Tarlac, Zamboanga, Bataan, Valenzuela, and Caloocan.

Account Creation

If you decide to place an order through this App, you will be asked to register by creating an account which requires your personal information such as name, complete delivery address, telephone or mobile number, email address and a password. Creating an account allows you to automatically fill-up necessary delivery details such as delivery address and contact number on your next order. Inputting and confirming a password on the “Guest Information” or “Sign Up” page of the App, along with other confirmations, allows you to make an account. You must keep this password confidential and must not disclose it to anyone. If you believe someone else knows your password, please change your password immediately.

We reserve the right to suspend your registration if you violate any of these Terms and Conditions.

When you choose to create an account by linking it with an external third party service or application, such as Facebook, this feature will not modify nor allow the access of the content of your Facebook account. However, if you use your Facebook account to create an account in this App, the following shall apply:

Your Facebook account name shall be your Account name in the App; and
The e-mail address of your Facebook account shall be your e-mail address in the App.

If you wish to order as guest, the App will require your name, telephone or mobile number and complete delivery address on every use of the ordering platform. The information you provide will only be used for purpose of the pertinent delivery and for any subsequent issues on payment. If you are ordering as a guest, do not input or confirm any password on the pertinent pages of the App.

You have the option to save your credit card details for seamless payment transactions. Credit card details are stored and processed by our service provider, Paymaya. You may manage saved credit card by: (1) adding credit card, (2) deleting saved credit card, or (3) setting a default credit card. Once you have saved your credit card details, you may pay using the same during check out without entering details such as the credit card number, expiration date and CVV. As part of the validation process, we will apply a test charge of Php10.00 when you save your credit card details. The test charge will be automatically triggered for voiding after validation of your credit card details. The option to save credit card details is applicable to registered users only.

If another person used your account to order Products on your behalf, with or without your knowledge, such order shall be subject to these Terms and Conditions, and you agree that the order shall be considered your own and will be charged to you.

If you indicate a recipient’s address other than your own, you agree that the order shall be considered your own and will be charged to you. If the payment is to be made by cash at the recipient’s address, you also agree that it is your responsibility to ensure that that the order is paid in full.

III. Fulfillment of Order

The online order submitted through this ordering platform will be fulfilled via delivery only. The delivery order is fulfilled either through riders or other third-party delivery services which we may engage. We reserve the right to revise or add order fulfillment options in the future

Submission of Order

Upon submission of your online order, you are authorizing us to process your online order and preparation of the Products you have specified on your order form. However, we reserve the right to refuse the processing of your order without any notification should we find any incorrect or incomplete details, or any previous spurious transactions with the given personal information.

Also, non-response to SMS and calls from either branch, or delivery rider may result to late or non-delivery of Products, or late preparation of the Products in store and should not be taken against us. Additional verification call or confirmation call may be required to proceed with your order.

Regular Order (Delivery)

By submitting your order via delivery through this App, you understand and agree that the processing of your order is subject to the following conditions:

1 . There is no minimum food purchase for a delivery transaction.

2. There is a forty-five (45) minute delivery guarantee for single receipt transactions amounting to PHP 3,000.00 and below. However, this delivery guarantee does not apply if there are more than 20 orders per transaction of the same product combinations.

You understand and accept, however, that any delay due to heavy traffic, inclement weather, unavoidable technical difficulties in the stores, or similar or conditions or circumstances, are beyond our control and should not at any time be taken against us. Delivery services may also not be available in cases of extreme weather, natural disasters, and unavoidable technical difficulties in the store/s in your area.

3. Orders above PHP 3,001.00 are considered bulk orders. For bulk orders, you will receive a call from our store to verify your identity and your order details. Due to the volume of the Products ordered, we do not guarantee that orders will be delivered within the forty-five (45) minute delivery period and the store will coordinate with you on the delivery serving time.

4. Excessive requests of items such as ketchup, condiments, utensils, and the like are subject to store discretion.

5. Any other special request outside the list of the BURGER KING product menu is strictly prohibited. Additional special request such as medicine, newspaper, cigarettes, grocery items, and the like will not be entertained.

VII. Advance Order

Delivery:

If you wish to order in advance through this App, you may place your order at least two (2) hours before your expected delivery time.

VIII. Order Acceptance and Confirmation

The acceptance of orders for the Products made through the App shall be at the entire discretion of BURGER KING. We reserve the right to decline to accept the order or deliver the Products without giving any reason.

For Delivery, our acceptance of an order occurs when you receive an on-screen message or email message

confirming that your order has been placed (“Delivery Order Confirmation”). The Delivery Order Confirmation is a record of our agreement to deliver the Products you ordered and your obligation to pay the price of the Products in full.

The Order Confirmation for Delivery will contain the following information:

Delivery

a. Your pertinent order ID;

b. The date and time of your order

c. The address to which your order will be delivered;

d. The BURGER KING branch that has received and will process your order; and

e. The contact number of the BURGER KING branch that has received and will process your order.

IX. Changes of Order

For Delivery, changes in your order or delivery time can be made within five (5) minutes from the time that you receive the Delivery Order Confirmation. Once confirmed, all orders are considered final.

If you wish to change your order prior to delivery, please call (through the contact number provided in the Order Confirmation) the store within the timeframe stated above, and provide the details of your order included in the Order Confirmation. Changes in your order that are confirmed by the pertinent store will reset the forty-five (45) minute delivery guarantee time, and will likewise be subject to these Terms and Conditions. You understand that the total amount of your order will be changed should there be any changes in your order, and that you agree to pay the new total amount upon delivery. Thus:

If you paid for your order online via credit card, any additional price difference as a result of changing your order must be paid in cash, payable upon delivery.
If, as a result of any change/s you make to your order, the total amount payable is less than the amount paid online via credit card, any amount paid in excess of the new total amount payable shall be refunded to you by your own bank. You understand and agree that in such a case, we will not process the refund on your behalf, and that you are personally responsible for processing the refund with your own issuing bank.
If you choose to pay by credit card upon delivery (card present), the total amount shall be chargeable and payable upon delivery.

If any of the changes to order include promotions which are only available for limited periods, any changes to your order may mean that the promotions are no longer available by the time the changes are made.__

We reserve the right to refuse any modification in case the order has already been dispatched for delivery prior to receipt of your request.

X. Cancellation of Orders

Delivery orders:

Orders may be cancelled within five (5) minutes from the time that you receive the Order Confirmation by calling or messaging the BURGER KING branch that received your order. Cancellation immediately after the fifth minute from the time that the Order Confirmation was received will no longer be valid. You understand and agree that cancellation beyond the fifth minute will require you to pay the full amount of the order you placed.

We reserve the right to refuse any cancellation in case the order has already been dispatched for delivery prior to receipt of your request.

If payment is made via credit card and the cancellation of order was successful, it will be your responsibility to contact the issuing bank to cancel the payment made

XI. Prices and Payment

Unless otherwise stated in writing, the Product prices quoted on this App are inclusive of value-added taxes and any other applicable taxes. The Product prices on this App are subject to change without prior notice.

To check the price/s of the Product you want to order, please click the Checkout button to see the breakdown and total amount due.

You can pay by any of the following methods:

Cash upon delivery; and
Cashless mode of payment on-App (credit card and/or debit card), subject to the condition that on-App credit card payment may not be available all the time.

If your order is placed using a credit card, such card should be valid on the date of delivery of your order. You can also pay using your saved credit card.

A Senior Citizen (SC), Person with Disability (PWD), or National Athlete and Coach (NAC) discount may be applied on the delivery provided you comply with the Conditions stated below. SC, PWD, or NAC discount cannot be availed in conjunction with other discounts and/or promotions.

We reserve our right to refuse to deliver or prepare any order if for whatever reason we believe that payment will be refused at any stage.

XII. Refund

In case of a refund, any refund for payments made in cash would need to be processed by our Customer Services team by calling +63 2 8634 1111. Refunds for orders paid online via credit card or upon delivery via credit card must be processed by you through your issuing bank.

XIII. Delivery Conditions

You agree to accept delivery of the Products at the agreed time and place of delivery, subject to the specific delivery conditions below:

Delivery Time

The arrival time in our delivery service guarantee will be based on our rider’s arrival at the gate of your subdivisions, villages, factories, industrial areas, and other gated communities (as the case may be); while the arrival time in buildings, hospitals, condominiums, and hotels will be based on our rider’s arrival at the lobby.

We shall exert reasonable efforts to meet the guaranteed delivery time, where applicable. You understand and accept, however, that any delay due to traffic, inclement weather or similar or analogous conditions or circumstance, are beyond our control and should not at any time be taken against us.

Product Availability

You understand and agree that product/s are subject to availability at the time of delivery. If the products you ordered are not available, we may offer you a reasonable substitute product or equivalent quality and price or we may advise you through phone call (local Philippines), SMS, or electronic mail for alternative product/s. You understand that should you choose to order other product/s, this may affect the purchase price.

ID Validation

If a Senior Citizen (SC), Person with Disability (PWD), or National Athlete and Coach (NAC) discount was applied on the delivery transaction, the SC, PWD, NAC must be physically present at the time and place of the delivery, and the SC, PWD, or NAC card must be presented to our rider for validation.

Product Availability

You understand and agree that product/s are subject to availability at the time of pick up. If the products you ordered are not available, we may offer you a reasonable substitute product or equivalent quality and price or we may advise you through phone call (local Philippines), SMS, or electronic mail for alternative product/s. You understand that should you choose to order other product/s, this may affect the purchase price.

ID Validation

For credit card transactions payable upon take out / dine in, you will be requested to present a valid ID to our cashier for validation.

If a Senior Citizen (SC), Person with Disability (PWD), or National Athlete and Coach (NAC) discount was applied on the take out / dine in transaction, the SC, PWD, or NAC must be physically present at the time and place of take out / dine in, and the SC, PWD, or NAC card must be presented to the cashier for validation.

XV. Promotions, Coupons, and Rewards (Special Offers)

From time to time, products may be subject to special offers. Any special offer may be subject to these Terms and Conditions, unless otherwise specified by us. In case of inconsistency between the special offer and these Terms and Conditions, the former shall prevail. We reserve the right to change the conditions and/or availability of special offers or withdraw them at our discretion. However, we will honor any order received before the withdrawal or changes on the special offers. All special offers are valid only within the promotional period, are subject to change and are not valid in conjunction with other offers, unless otherwise stated.

For special offers made available through online coupons, these coupons may have separate mechanics and qualifiers which will be explicitly stated in each coupon. For you to successfully avail the coupon, you understand and acknowledge that you will follow the mechanics and qualifiers stated in each coupon, and that your failure to do so may result in your ineligibility or inability to avail the same. In such a case, you agree that we will not be liable for your ineligibility or inability to avail the coupon.

XVI. Limitation and Liability

We shall not be liable for any loss, expense, cost or damage arising directly or indirectly out of or in connection with: (i) your use of this site and/or application; or (ii) the delay beyond the estimated time or date of delivery or pick up; or (iii) availability of product/s at any given time; or (iv) force majeure; or (v) your ineligibility or inability to avail any special offer or coupon if you are unable to follow the relevant terms and conditions, or qualifiers/promo mechanics of such special offer or coupon; or (vi) any circumstances beyond our control, and over which we could not have avoided even with the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by customers or third parties. In any event, our liability for any given transaction shall not exceed the total price charged for the relevant items.

The Products ordered should be consumed immediately after their actual receipt. We will not be liable for any event that may arise as a result/consequence of consuming the Products beyond the specified time.

XVII. Intellectual Property

This site and/or application contains the BURGER KING and their logos, and other trademarks, service marks, product names, designs, titles, words or phrases, graphics and logos used in connection with the site and/or application (Collectively, the “Trademarks”), including, all text, images, photographs, illustrations, data, and/or other related information, and other materials featured, displayed, contained and available in and on the site and/or application (collectively, the “Content”), are owned by or licensed to BURGER KING.

The Trademarks, Content and related proprietary property are protected from copying and imitation under national and international laws and are not to be used, reproduced, adapted (whether in its original form or derivations thereof), or copied, in whole or in part, without the express written permission of BURGER KING. Third parties are not allowed to use the Trademarks and Content in any manner, or for any other purpose, commercial or otherwise, without BURGER KING’s prior express written consent.

XVIII. Privacy Policy

Our Privacy Policy, and any changes thereto which we may implement from time to time, in connection with how we process your personal information collected from this App may be found in the Privacy Policy. You agree that with your acceptance of these Terms and Conditions, you have read, understood, and accepted our Privacy Policy.

XIX. Updating these Terms and Conditions

Whenever necessary, we may, from time to time, update and/or revise these Terms and Conditions. We shall inform you of any update or revision by placing the date of the latest version on top of these Terms and Conditions.

XX.Miscellaneous Provisions

These Terms and Conditions shall be governed by and interpreted in accordance with Philippine law. In case of disputes, the venue for any action shall be the proper courts of Pasig City to the exclusion of all other venues.

Failure of BURGER KING to enforce a particular term or condition does not constitute a waiver of that term or condition by BURGER KING and shall not be construed as a waiver or variation of it or preclude its exercise at any subsequent time.

If any of the terms or conditions is held to be invalid or unenforceable, then such term or condition shall, so far as it is invalid or unenforceable, be given no effect and shall be deemed not to be included in these Terms and Conditions, but without invalidating any of the remaining provisions.

XXI. Contact Us

If you have any questions regarding this Terms and Conditions, please contact us through:

Customer care hotline: +63 2 8634 1111; or

Customer care email address: feedback@burgerking.com.ph.

For orders made through Grabfood and Foodpanda, place your feedback through these links:

Help

Foodpanda

Note that you will be leaving this page and will be directed to the specific helpdesks of our service providers.

November 25, 2021April 8, 2022

Burger King Philippines WebApp Privacy Policy

PRIVACY POLICY

DESCRIPTION OF SERVICES

PERF RESTAURANTS, INC. (“We” or “BURGER KING”) is the Personal Information Controller, as defined under Republic Act No. 10173 or the Data Privacy Act of 2012, responsible for ensuring the privacy of the personal information you provide using this web application. As such Personal Information Controller, we process your personal information in accordance with the Data Privacy Act of 2012, its implementing rules and regulations, and this Privacy Policy.

WHAT WE COLLECT

To fulfill your delivery orders, we shall collect the following personal information:

Full Name;
Delivery address;
E-mail address;
Telephone Number/Mobile Number;
Details associated with your identification (ID), such as senior citizen ID or persons with disability ID details;
User name and password for the web application;
Facebook user name and e-mail address (if you have elected to register using Facebook Sign In);
Credit card information (if you have elected to save your credit card details); and
Order details.

If you provide these information, you understand and agree that we will use such information for purposes described below in the “What We Do With the Information We Gather” section (i.e. for direct marketing purposes).

The website stores browser level cookies for analytics and advertisement purposes. For the exhaustive list of cookies we collect, see the “Cookie Description” section below.

To be able to fulfill your orders as a guest, your name and contact information such as delivery address, email address, and telephone/mobile number must be provided.

HOW WE COLLECT

Create an Account/Register:

We collect personal information once you register and create an account with us through this web application

You will also be registering an account by giving a password in the relevant space under the “Guest Information” page. If you want to proceed as a guest, do not insert a password on the spaces provided.

By registering and creating an account with us, you understand and agree that we shall use your personal information in accordance with this Privacy Policy.

For registered users, we may also request for other personal information such as birthday, gender and other demographic information like preferences and interests and other information relevant to customer surveys and/or offers. If you provide these information, you understand and agree that we will use such information for purposes described below in the What We Do With the Information We Gather section (i.e. for direct marketing purposes).

When you choose to create an account by linking it with your Facebook account, this feature will not modify nor allow access to the content of your Facebook account. However, the following shall apply:

– Your Facebook name shall be your account name in the web application; and

– The e-mail address of your Facebook account shall be used as your e-mail address in the web application.

Saving Credit Card Details:

You have the option to save your credit card details for seamless payment transactions. Credit card details are stored and processed by our accredited service provider. You may manage saved credit card by: (1) adding credit card, (2) deleting saved credit card, or (3) setting a default credit card. Once you have saved your credit card details, you may pay using the same during check out without entering details such as the credit card number, expiration date and CVV. As part of the validation process, we will apply a test charge of Php10.00 when you save your credit card details. The test charge will be automatically triggered for voiding after validation of your credit card details. The option to save credit card details is applicable to registered users only.

Signing up for Promotions and Online Offers:

During the registration process, you have the option to subscribe to marketing information from BURGER KING. By ticking the “I consent to receive promotional offers and marketing information from BURGER KING”, we will keep the e-mail address provided for purposes of sending you updates on exclusive offers.

Order as Guest:

If you do not register/create an account nor give your email, but place an order with us through this website as a guest, we will ask for your full name, delivery address, e-mail address, and mobile number but will not keep the personal information provided. However, we will keep your order history (identified by the order ID number sent to your email address, without your corresponding personal information) for thirteen (13) months from the time such order was placed, for record purposes.

Browsing:

If you simply browse through our website but without registering an account, we do not collect any of your personal information.

WHAT WE DO WITH THE INFORMATION WE GATHER

We will process the information we have collected with your consent for the following purposes:

to fulfill your delivery order;
to understand your needs;
to provide you with a better service, and
internal record keeping, for the following reasons:

We may use the information to improve our products and services;
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
From time to time, we may also use your information to contact you for market research purposes; and
We may contact you by phone or mail. We may use the information to customize the web application according to your interests.

For purposes of this Privacy Policy, these purposes (other than the fulfillment of your order), shall be referred to as “direct marketing purposes”.

DISCLOSURE OF INFORMATION

We may also share your information with our accredited service providers, subsidiaries, affiliates, and franchisees, to fulfill your order. From time to time, we may also share your personal information with our subsidiaries, affiliates, partners and franchisees for their use and processing in accordance with this Privacy Policy. Your information will not be shared to them for their marketing initiatives. These partners are required to protect your personal information. Once shared with the other party, your personal information shall also be subjected under their privacy policy.

We do not sell, distribute, or lease your personal information to third parties other than those stated above, unless we have your permission or are required by law to do so.

SECURITY STORAGE AND DISPOSAL

We are committed to ensuring that your personal information we collect and store is secure. To prevent unauthorized access, processing, or disclosure of your personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we collect online such as but not limited to data encryption and access restrictions on our databases.

We store your personal information through our authorized third-party’s secured database, which may be accessed by our service providers, subsidiaries, affiliates, and franchisees for delivery services. We retain your personal information as long as your account is active or as long as necessary to fulfill your delivery orders. If there is no activity within thirteen (13) months, we shall dispose of your personal information in accordance with the relevant privacy rules and our internal guidelines.

USER DATA DELETION UPON REQUEST

You may request for the deletion of your personal information in our secured internal database. The process is as follows:

1. You may contact our Burger King Customer Care to request deletion of personal information:

Customer Care – Burger King

Contact Number: +63 2 8634 1111

Email: feedback@burgerking.com.ph

2. We will contact our service provider to delete your personal information.

3. Our service provider will delete your records in the internal database, as well as your messages to Burger King Customer Care.

4. Burger King Customer Care will then revert to you to confirm deletion of your personal information.

LINKS TO OTHER WEBSITES

The web application may contain links to other websites of interest as indicated below. The only links the customer can be directed to outside the web application are BURGER KING’s pages on social media pages.

Facebook: https://www.facebook.com/BurgerKingPH

Twitter: https://www.twitter.com/BurgerKingPH

Instagram: https://www.instagram.com/BurgerKingPH

YouTube: https://www.youtube.com/BurgerKingPH

However, once you have used these links to leave the web application, you should note that we do not have any control over these other social media sites. Therefore, we will not be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill up a form on the web application, any information you provide will be bound by the “What We Do With the Information We Gather” section. If you do not wish to receive any direct information or promotion, you may amend or request to opt out through our customer care email, feedback@burgerking.com.ph.
If you believe that any of your personal information we have is incorrect or incomplete, please write to or email us as soon as possible on the e-mail address stipulated above. We will promptly correct any reported incorrect or incomplete information.

UPDATING THIS PRIVACY POLICY

Whenever necessary, we may, from time to time, update and/or revise this Privacy Policy. We shall inform you of any update or revision by placing the date of the latest version on top of this Privacy Policy.

INQUIRY ON THIS PRIVACY POLICY

If you have any questions regarding this Privacy Policy, or our use of your personal information, please contact us through:

The Data Protection Officer – Jollibee Foods Corporation,

E-mail: dpo@jfc.com.ph

In order to for us to attend to your queries expeditiously, we prefer that inquiries be made via e-mail.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. If you, however, want to delete cookies from your browser or device, we suggest that you use the option to delete cookies and other site and plug-in data, including data stored on your device from your browser settings normally found in browsing history.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.

COOKIE DESCRIPTION
Facebook cookie: This will be used for third party authentication via Facebook where we get the first name, last name, e-mail and phone from Facebook. We do not receive passwords from Facebook.

Analytics cookie: The Progressive web application makes use of Google Analytics to track app performance and user behavior. There is no personally identifiable information stored in these cookies. You may refer to Google’s Privacy Policy using this link https://policies.google.com/privacy?hl=en-US.

October 21, 2021April 8, 2022

Burger King Philippines Privacy Policy

PRIVACY POLICY

DESCRIPTION OF SERVICES

PERF RESTAURANTS, INC. (“We” or “BURGER KING”) is the Personal Information Controller, as defined under Republic Act No. 10173 or the Data Privacy Act of 2012, responsible for ensuring the privacy of the personal information you provide using this mobile application. As such Personal Information Controller, we process your personal information in accordance with the Data Privacy Act of 2012, its implementing rules and regulations, and this Privacy Policy.

WHAT WE COLLECT

To fulfill your delivery orders, we shall collect the following information:

- Full name;
- Delivery address;
- E-mail address;
- Telephone Number/Mobile Number;
- Details associated with your identification (ID), such as senior citizen ID or persons with disability ID details;
- User name and password for the mobile application;
- Facebook and Apple account user name, e-mail address and mobile number (if you have elected to register using Facebook Sign In or Apple Sign In – iPhone users only);
- Credit card information (if you have elected to save your credit card details); and
- Order details.

To be able to fulfill your orders as a guest, your name and contact information such as delivery address, email address, and telephone/mobile number must be provided.

HOW WE COLLECT

Create an Account/Register:

We collect personal information once you register and create an account with us through this mobile application

You will also be registering an account by giving a password in the relevant space under the “Guest Information” page.

By registering and creating an account with us, you understand and agree that we shall use your personal information in accordance with this Privacy Policy.

When you choose to create an account by linking it with your Facebook or Apple account (for iPhone users only), this feature will not modify nor allow access to the content of your Facebook or Apple account. However, the following shall apply:

-The account name of your Facebook or Apple account shall be used as your account name in the mobile application;

-The e-mail address of your Facebook or Apple account shall be used as your e-mail address in the mobile application; and

– The registered phone number of your Facebook or Apple account will also be used as your phone number in the mobile application.

Saving Credit Card Details:

Signing up for Promotions and Online Offers:

Browsing:

If you simply browse through our mobile application but without registering an account, we do not collect any of your personal information

WHAT WE DO WITH THE INFORMATION WE GATHER

We will process the information we have collected with your consent for the following purposes:

to fulfill your delivery order;
to understand your needs;
to provide you with a better service, and
internal record keeping, for the following reasons:

We may use the information to improve our products and services;
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
From time to time, we may also use your information to contact you for market research purposes; and
We may contact you by phone or mail. We may use the information to customize the mobile application according to your interests.

For purposes of this Privacy Policy, these purposes (other than the fulfillment of your order), shall be referred to as “direct marketing purposes”.

DISCLOSURE OF INFORMATION

We may also share your information with our service providers, subsidiaries, affiliates, and franchisees, to fulfill your order. From time to time, we may also share your personal information with our subsidiaries, affiliates, partners and franchisees for their use and processing in accordance with this Privacy Policy. Your information will not be shared to them for their marketing initiatives. These partners are required to protect your personal information. Once shared with the other party, your personal information shall also be subjected under their privacy policy.

We do not sell, distribute, or lease your personal information to third parties other than those stated above, unless we have your permission or are required by law to do so.

SECURITY STORAGE AND DISPOSAL

USER DATA DELETION UPON REQUEST

You may request for the deletion of your personal information in our secured internal database. The process is as follows:

1. You may contact our Burger King Customer Care to request deletion of personal information:

Customer Care – Burger King

Contact Number: +63 2 8634 1111

Email: feedback@burgerking.com.ph

2. We will contact our service provider to delete your personal information.

3. Our service provider will delete your records in the internal database, as well as your messages to Burger King Customer Care.

4. Burger King Customer Care will then revert to you to confirm deletion of your personal information

LINKS TO OTHER WEBSITES

The mobile application may contain links to other websites of interest as indicated below. The only links the customer can be directed to outside the mobile application are BURGER KING’s pages on social media pages.

Facebook: https://www.facebook.com/BurgerKingPH

Twitter: https://www.twitter.com/BurgerKingPH

Instagram: https://www.instagram.com/BurgerKingPH

YouTube: https://www.youtube.com/BurgerKingPH

However, once you have used these links to leave the mobile application, you should note that we do not have any control over these other social media sites. Therefore, we will not be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill up a form on the mobile application, any information you provide will be bound by the “What We Do With the Information We Gather” section. If you do not wish to receive any direct information or promotion, you may amend or request to opt out through our customer care email, feedback@burgerking.com.ph
If you believe that any of your personal information we have is incorrect or incomplete, please write to or email us as soon as possible on the e-mail address stipulated above. We will promptly correct any reported incorrect or incomplete information.

UPDATING THIS PRIVACY POLICY

INQUIRY ON THIS PRIVACY POLICY

If you have any questions regarding this Privacy Policy, or our use of your personal information, please contact us through:

The Data Protection Officer – Jollibee Foods Corporation

E-mail: dpo@jfc.com.ph

In order to for us to attend to your queries expeditiously, we prefer that inquiries be made via e-mail.

October 21, 2021October 21, 2022

Burger King Philippines Terms of Service

TERMS AND CONDITIONS FOR THE BURGER KING WEB APPLICATION

(i) these Terms and Conditions and any corresponding changes thereto which we may implement from time to time; and

(ii) our Privacy Policy in connection with how we process your personal information collected from this App.

Territories Covered

Delivery Area

Account Creation

We reserve the right to suspend your registration if you violate any of these Terms and Conditions.

Your Facebook account name shall be your Account name in the App; and
The e-mail address of your Facebook account shall be your e-mail address in the App.

III. Fulfillment of Order

Submission of Order

Regular Order (Delivery)

By submitting your order via delivery through this App, you understand and agree that the processing of your order is subject to the following conditions:

1 . There is no minimum food purchase for a delivery transaction.

4. Excessive requests of items such as ketchup, condiments, utensils, and the like are subject to store discretion.

VII. Advance Order

Delivery:

If you wish to order in advance through this App, you may place your order at least two (2) hours before your expected delivery time.

VIII. Order Acceptance and Confirmation

For Delivery, our acceptance of an order occurs when you receive an on-screen message or email message

The Order Confirmation for Delivery will contain the following information:

Delivery

a. Your pertinent order ID;

b. The date and time of your order

c. The address to which your order will be delivered;

d. The BURGER KING branch that has received and will process your order; and

e. The contact number of the BURGER KING branch that has received and will process your order.

IX. Changes of Order

If you paid for your order online via credit card, any additional price difference as a result of changing your order must be paid in cash, payable upon delivery.
If, as a result of any change/s you make to your order, the total amount payable is less than the amount paid online via credit card, any amount paid in excess of the new total amount payable shall be refunded to you by your own bank. You understand and agree that in such a case, we will not process the refund on your behalf, and that you are personally responsible for processing the refund with your own issuing bank.
If you choose to pay by credit card upon delivery (card present), the total amount shall be chargeable and payable upon delivery.

We reserve the right to refuse any modification in case the order has already been dispatched for delivery prior to receipt of your request.

X. Cancellation of Orders

Delivery orders:

We reserve the right to refuse any cancellation in case the order has already been dispatched for delivery prior to receipt of your request.

If payment is made via credit card and the cancellation of order was successful, it will be your responsibility to contact the issuing bank to cancel the payment made

XI. Prices and Payment

To check the price/s of the Product you want to order, please click the Checkout button to see the breakdown and total amount due.

You can pay by any of the following methods:

Cash upon delivery; and
Cashless mode of payment on-App (credit card and/or debit card), subject to the condition that on-App credit card payment may not be available all the time.

If your order is placed using a credit card, such card should be valid on the date of delivery of your order. You can also pay using your saved credit card.

We reserve our right to refuse to deliver or prepare any order if for whatever reason we believe that payment will be refused at any stage.

XII. Refund

XIII. Delivery Conditions

You agree to accept delivery of the Products at the agreed time and place of delivery, subject to the specific delivery conditions below:

Delivery Time

Product Availability

ID Validation

Product Availability

ID Validation

For credit card transactions payable upon take out / dine in, you will be requested to present a valid ID to our cashier for validation.

XV. Promotions, Coupons, and Rewards (Special Offers)

XVI. Limitation and Liability

XVII. Intellectual Property

XVIII. Privacy Policy

XIX. Updating these Terms and Conditions

XX.Miscellaneous Provisions

XXI. Contact Us

If you have any questions regarding this Terms and Conditions, please contact us through:

Customer care hotline: +63 2 8634 1111; or

Customer care email address: feedback@burgerking.com.ph.

<sFor orders made through Grabfood and Foodpanda, place your feedback through these links:

Help

Foodpanda

Note that you will be leaving this page and will be directed to the specific helpdesks of our service providers.

October 19, 2021January 27, 2023

Burger King Bolivia Terms of Service

Términos y Condiciones de la Aplicación Mobile de Burger King

Los siguientes “Términos y Condiciones” regulan la Aplicación Mobile de Burger King (en adelante “App Mobile”) de propiedad de Burger King Corp. y administrada por su franquiciatario Bolivian Foods S.A., sociedad comercial legalmente establecida en Bolivia e inscrita en el Registro de Comercio concesionado a Fundempresa bajo Matrícula Nº 13485, con domicilio legal en Nº 13485, con domicilio legal en La Paz, barrio Calacoto, Calle 10 Nº 7812, Edifico Emporium, Piso 3 (denominada en adelante “Bolivian Foods S.A.” o “Burger King”.

1. GENERAL

Al utilizar cualquier servicio actual o futuro de la App Mobile se estará sujeto a los presentes Términos y Condiciones.

Cualquier Usuario que desee descargar, acceder y/o usar la App Mobile (en adelante el “Usuario” o los “Usuarios”) podrá hacerlo sujetándose a estos Términos y Condiciones.

El desconocimiento del contenido de los Términos y Condiciones no justifica el incumplimiento de los mismos y mucho menos faculta a los Usuarios para tomar medidas particulares o legales que desconozcan lo planteado en los mismos.

El contenido de la App Mobile encuentra dirigido y limitado en cuanto a su utilización, exclusivamente a los residentes en el Estado Plurinacional de Bolivia en las locaciones en las que Bolivian Foods S.A. opere restaurantes de la marca Burger King.

Con el registro y utilización de la App Mobile, los Usuarios manifiestan su aceptación expresa e inequívoca de los Términos y Condiciones.

Si los Usuarios tuvieran dudas respecto a Términos y Condiciones, podrán comunicarse al correo electrónico info@burgerking.com.bo

2. PRIVACIDAD

Al utilizar los Sitios Web de Burger King, usted, en su calidad de Usuario, reconoce que ha revisado y comprende nuestra Política de Privacidad, y acepta las prácticas descritas en la misma.

Burger King Corp. y Bolivian Foods S.A. garantizan la protección y el tratamiento de los datos de carácter personal facilitados por usted, en su calidad de Usuario, en cumplimiento de la política interna de privacidad de datos personales, lo dispuesto en el Artículo 21 numeral 2 de la Constitución Política del Estado y demás normativa vigente aplicable.

3. REGISTRO Y SEGURIDAD

Es posible que se le solicite a usted, en su calidad de Usuario, registrarse para realizar ciertas actividades proporcionadas a través de la App Mobile.

Al registrarse como Usuario, usted acepta proporcionar información precisa, actual y completa y actualizar de inmediato esta información para mantener su precisión.

En su calidad de usuario, usted es responsable de mantener la confidencialidad de cualquier contraseña y nombre de usuario que se le proporcione o seleccione y es responsable de todas las actividades que ocurran bajo su contraseña o cuenta.

Bolivian Foods S.A. tiene el derecho de suspender o cancelar su cuenta u otro registro si sospecha que la información facilitada es inexacta o incompleta. Usted acepta notificar inmediatamente a Bolivian Foods S.A. sobre cualquier uso no autorizado de su contraseña o nombre de usuario o cualquier otra violación de seguridad.

4. CONTENIDO Y ACTIVIDADES PROHIBIDAS

Usted, en su calidad de Usuario, al igual que cualquier otro Usuario, está prohibido de violar o intentar violar la seguridad de la App Mobile.

Al respecto, no podrá utilizar la App Mobile para realizar acciones que generen daños y/o perjuicios a Burger King, a Bolivian Foods S.A., a otros usuarios o a terceros, o para interferir con la actividad de la App Mobile o para violar normativa alguna.

Específicamente, usted en su calidad de Usuario, no podrá, de manera enunciativa y no limitativa:

(i) acceder a información que no esté dirigida o autorizada a usted o acceder a servidores o cuentas a los cuales no está autorizado a acceder, incluida información personal de otros usuarios sin el consentimiento expreso de éstos;

(ii) intentar probar la vulnerabilidad de un sistema o red sin contar con la debida autorización o violar las medidas de seguridad o de autenticación;

(iii) intentar interferir con los servicios prestados a usted, a otros Usuarios, servidor o red, incluyendo, pero sin limitarse, el cargado o transmisión de virus informáticos a través de la App Mobile o sobre carga de tráfico para denegación del servicio;

(iv) enviar correos electrónicos no solicitados, incluyendo promociones y/o publicidad de productos o servicios.

La violación de cualquier sistema o red de seguridad puede resultar en responsabilidades civiles y penales. Bolivian Foods S.A. podrá encargar a profesionales o peritos especializados la investigación sobre la ocurrencia de hechos que puedan constituir violaciones a lo anteriormente señalado y cooperará con cualquier autoridad competente en la persecución de los Usuarios que estén envueltos en tales violaciones;

(v) suplantar la identidad de otros usuarios o de personas naturales o jurídicas de cualquier índole;

(vi) proporcionar información de identidad incorrecta, incompleta o falsa;

(vii) bajo ninguna circunstancia se tolerará la acción de hacer pedidos falsos o crear usuarios con fines fraudulentos, acciones que serán denunciadas y estarán sujetas a las prosecuciones legales aplicables.

La App Mobile debe ser utilizada únicamente para propósitos lícitos y propios de las funcionalidades para las que ha sido creada.

5. ADQUISICIÓN Y DESCARGA

Los presentes Términos y Condiciones regulan las condiciones para la adquisición/descarga de la App Mobile a su dispositivo smartphone, tableta y/o iPhone con iOS 11.0 o superior o Android sistema operativo 5.0 o superior, conectado a través de la red internet. La App Mobile, una vez descargada, permitirá el acceso y uso de algunas funcionalidades de la App Mobile de Burger King únicamente si completa su registro.

La descarga de la App Mobile habilita a usted, como Usuario, a acceder a cupones exclusivos para Mobile (en adelante, el/los “Cupones”), previo registro como Usuario y contraseña.

Al descargar, registrarse e ingresar a la App Mobile, usted podrá acceder a un listado de cupones de entre los cuales podrá seleccionar el que sea de su interés (ingresando a la imagen digital del cupón seleccionado y haciendo un click en la frase “Obtener Cupón”).

Al utilizar y descargar los Cupones, usted reconoce que ha revisado y comprende nuestros “Términos y Condiciones para Cupones” y acepta las condiciones descritas en los mismos.

5.1 Condiciones de la Licencia de Software

a. La descarga de la App Mobile y/o las funcionalidades previstas o que en el futuro se puedan permitir a través de la App Mobile, tendrá/n carácter gratuito, sin perjuicio de que la conexión, navegación, uso de datos y llamada/s que, en su caso, usted, en su calidad de Usuario realice y serán facturadas por su operador según la tarifa que tenga contratada.

No obstante, Burger King, por intermedio de su franquiciatario Bolivian Foods S.A. se reserva el derecho de introducir en el futuro alguna contraprestación, lo cual será comunicado con antelación suficiente.

b. En virtud del presente documento, Burger King otorga y usted, en su calidad de Usuario, acepta una licencia de uso gratuito del Software de propiedad de Burger King Corp., administrado en Bolivia por su franquiciatario Bolivian Foods S.A.. Dicha licencia es personal e intransferible, limitada, no exclusiva y disponible tras la aceptación de los presentes Términos y Condiciones, a través de un proceso de descarga telemática para acceder directamente a la página de inicio desde la que se posibilitará el acceso a las funcionalidades puestas a su disposición a través de la App Mobile.

c. La utilización del Software queda restringida al uso anteriormente señalado y su empleo para cualquier otro fin queda expresamente prohibido y será considerado como acto de piratería de software que infringe las leyes de propiedad intelectual e industrial, de tal forma que Burger King Corp. o Bolivian Foods S.A. indistintamente puedan demandar responsabilidad por el incumplimiento de esta condición según la normativa vigente. Asimismo, queda expresamente prohibida la manipulación del software de manera total o parcial por usted o por terceros.

d. Asimismo, la totalidad de la App Mobile, es decir, los elementos que la componen (textos, imágenes, marcas, logotipos, archivos de audio, archivos de software, combinaciones de colores), así como la estructura, selección y orden de sus contenidos, se encuentran protegidos por la normativa de Propiedad Intelectual e Industrial, no pudiendo ser objeto de explotación, reproducción, distribución, modificación, comunicación pública, cesión o transformación o cualquier otra forma de difusión no autorizada expresamente.

El acceso a la App Mobile no otorga al Usuario derecho ni titularidad alguna sobre los derechos de propiedad intelectual y/o industrial de los contenidos que alberga.

Burger King Corp y/o Bolivian Foods S.A., se reservan el derecho de ejercer las acciones legales que correspondan contra el Usuario que viole o infrinja sus derechos de propiedad intelectual y/o industrial.

e. Usted, en su calidad de Usuario, será responsable de comprobar que el Software es compatible con su Dispositivo, por lo que asume los daños que la utilización del Software, incluida su instalación, pudiera ocasionar en su dispositivo.

f. Corresponde a usted, en calidad de Usuario, la obtención de los dispositivos apropiados para los fines establecidos en estos Términos y Condiciones y las líneas de comunicación, así como de aceptar el consumo producido por la utilización de la red de datos, siendo de su cuenta su adquisición y los gastos que pudieran derivarse de los mismos. Asimismo, es su responsabilidad exclusiva comprobar, con carácter previo a realizar una descarga, las funcionalidades del Software, así como la idoneidad para atender sus necesidades con esto Términos y Condiciones y la compatibilidad con su sistema.

g. Burger King Corp. no otorga ningún tipo de garantía sobre el Software proporcionado.

En ningún caso, Burger King Corp. o su franquiciatario Bolivian Foods S.A. serán responsables de las pérdidas, daños o perjuicios de cualquier tipo que surjan por acceder y usar la App Mobile y/o el equipo en donde se encuentre instalada la misma, incluyéndose, pero no limitándose, a los producidos en los sistemas informáticos por la introducción de virus y/o ataques informáticos. Burger King Corp. Y su franquiciatario Bolivian Foods S.A. tampoco serán responsables de los daños que pudieran sufrir los Usuarios por un uso inadecuado de la App Mobile y, en modo alguno, de las caídas, interrupciones, ausencia o defecto en las telecomunicaciones. Se incluye el uso no autorizado de la App Mobile por parte de menores de edad en los dispositivos de usted, en su calidad de Usuario y único responsable del buen uso y manejo de su dispositivo.

h. Burger King Corp., por intermedio de su franquiciatario Bolivian Foods S.A. se reserva el derecho a realizar modificaciones y/o mejoras en el Software, en cualquier momento y sin previo aviso, que pasarán a ser propiedad exclusiva de la compañía.

5.2 Respecto de la información facilitada a través de la App Mobile, debe ser considerada por usted en su calidad de Usuario como introducción, sin que pueda estimarse como elemento determinante para la toma de decisiones, declinando Burger King Corp. y/o Bolivian Foods S.A. toda responsabilidad por el uso que pueda verificarse de la misma en tal sentido.

5.3 Usted, en su calidad de Usuario, tendrá la posibilidad de acceder a funcionalidades provista por la App Mobile de Burger King mediante las cuales se le permita realizar pedidos a los Restaurantes de Burger King. Asimismo, tendrá la opción de abonar los productos de su pedido al retirarlos de un restaurante de Burger King o bien, abonarlos previamente a través de la App Mobile.

Para pagar los productos a través de la App Mobile, deberá ingresar información relacionada con su tarjeta de crédito o instrumento de pago y ordenar el pago a través de la misma en cada transacción. Usted, en su calidad de Usuario, declara y garantiza que dicha información será correcta y que es titular y/o que se encuentra expresamente autorizado para utilizar el medio de pago en la App Mobile.

5.4 Los presentes Términos y Condiciones se formalizan única y exclusivamente entre el Usuario y Burger King, y no con el Fabricante o Distribuidor.

El Fabricante o Distribuidor no será responsable del Software ni de su contenido. Si los presentes Términos y Condiciones fueran más restrictivos o entraran en conflicto con las condiciones de uso establecidas en el correspondiente store, estas últimas tendrán validez sobre las anteriores si La licencia que se otorga en virtud de los presentes Términos y Condiciones se limita a una licencia intransferible para utilizar la App Mobile en un Dispositivo de titularidad o bajo el control de usted en su calidad de Usuario y, en todo caso, bajo los términos autorizados por el Fabricante o Distribuidor en las Condiciones de Uso de su store.

5.5 La App Mobile recoge información estadística de los Cupones y funcionalidades utilizadas por los Usuarios mediante el almacenamiento de información en el Dispositivo del Usuario. La citada información, consiste en fecha y hora, tipo de Dispositivo, ubicación y registro de errores.

La información recogida se utilizará para adquirir mayor conocimiento sobre la actividad de los usuarios de la App Mobile, en aras de mejorar la misma y aumentar la efectividad de su presencia on-line. Para recabar dicha información y someterla a un tratamiento estadístico para Burger King, se utilizan servicios de Internet ello implica que la App Mobile enviará al servidor dicha información.

5.6 SERVICIO DE GEOLOCALIZACIÓN:

Usted, en su calidad de Usuario, acepta utilizar este Servicio exclusivamente con propósitos lícitos, adecuados y de acuerdo con estos Términos y Condiciones, así como con las determinadas por cada proveedor de Software de geolocalización (Proveedores de Software de Geolocalización) en su correspondiente página web. A modo de ejemplo, y sin limitarse a ello, cuando usted utilice este Servicio, acepta:

– no difamar, abusar, acosar, acechar, amenazar ni infringir de ningún otro modo los derechos legales (como derechos de privacidad y publicidad) de Burger King Corp. de Bolivian Foods S.A., Burger King y de cualquier otra persona natural o jurídica sin excepción,

– no subir, publicar, enviar por correo electrónico, transmitir ni poner a disposición de otros usuarios de ningún otro modo contenido inadecuado, difamatorio, infractor, obsceno o ilegal,

– no subir, publicar, enviar por correo electrónico, ni facilitar contenido que infrinja patentes, marcas comerciales, derechos de autor, secretos comerciales u otros derechos de propiedad de Burger King Corp., y/o de Bolivian Foods S.A., a menos que sea el propietario de los derechos del contenido o que el propietario de dicho contenido le haya otorgado el permiso pertinente para tal efecto,

– no subir, publicar, enviar por correo electrónico ni facilitar mediante ningún otro medio mensajes que promocionen esquemas piramidales, cartas en cadena, así como mensajes o publicidad negativa o cualquier otra acción prohibida por la ley, las presentes Condiciones de servicio o las políticas o directrices aplicables,

– no descargar archivos publicados por un tercero que usted sepa, o sobre los que existan razones fundadas para saber, que no se pueden distribuir legalmente de tal manera,

– no hacerse pasar por ninguna otra persona o entidad, ni falsificar ni eliminar atribuciones de autor, avisos legales o ningún otro aviso pertinente o designación de autoría, así como etiquetas en las que conste el origen o la fuente del software u otro material,

– no restringir ni impedir a otros usuarios el uso y disfrute de los servicios de los Proveedores de Servicios de Geolocalización,

– no utilizar los servicios de los Proveedores de Servicios de Geolocalización para ningún propósito ilegal o no autorizado,

– no eliminar avisos de derechos de autor, marca comercial o derechos sobre la propiedad que se incluyan en los servicios de los Proveedores de Servicios de Geolocalización,

– no interferir con los servicios o servidores o redes de los Proveedores de Servicios de Geolocalización conectados a los servicios de los Proveedores de Servicios de Geolocalización, respectivamente, o interrumpir aquellos, o ignorar cualquier tipo de requisito, procedimiento, política o regulación de redes conectadas a los servicios de ambas compañías,

– no utilizar robots, arañas, aplicaciones de búsqueda/recuperación de sitios o cualquier otro dispositivo para recuperar o indexar cualquier parte de los servicios de los Proveedores de Servicios de Geolocalización o para recuperar información acerca de los usuarios a fin de utilizarla con propósitos no autorizados,

– no enviar contenido que exprese de forma falsa o insinúe que dicho contenido está patrocinado o respaldado por los Proveedores de Servicios de Geolocalización,

– no crear cuentas de usuario a través de métodos automatizados o con pretensiones falsas o fraudulentas,

– no promover ni ofrecer instrucciones sobre actividades ilegales, ni tampoco fomentar lesiones o daños físicos a grupos o individuos,

– no transmitir virus, gusanos, defectos y troyanos, así como otros elementos con fines destructivos.

6. PROPIEDAD INTELECTUAL

Todo el contenido, código, software y cualquier otro material que forme parte de la App Mobile es propiedad de Burger King Corp. y será administrado en Bolivia por su franquiciatario Bolivian Foods S.A.

Usted, en su calidad de Usuario, puede utilizar la App Mobile sólo para uso no comercial, informativo, personal, sin modificaciones y únicamente en tanto cumpla con estos Términos y Condiciones.

Derechos de Autor. El contenido de la App Mobile, incluyendo, pero sin limitarse a los textos, gráficas, imágenes, logotipos, íconos, software y cualquier otro material (en adelante el “Material”) está protegido bajo la normativa nacional y supranacional de propiedad industrial y propiedad intelectual.

Todo el material producido, utilizado y difundido es de propiedad de Burger King Corp. y queda terminantemente prohibido modificar, copiar, reutilizar, extraer, explotar, reproducir, comunicar al público, hacer segundas o posteriores publicaciones, cargar o descargar archivos, enviar por correo, transmitir, usar, tratar o distribuir de cualquier forma la totalidad o parte de los contenidos incluidos en la App Mobile. El uso no autorizado del material puede constituir una violación de las leyes sobre derechos de autor, leyes de propiedad industrial u otras leyes. Usted, ni ningún otro Usuario podrán vender o modificar el material, ni ejecutar o anunciar públicamente el mismo, ni distribuirlo para propósitos comerciales. Tampoco se permite copiar o adaptar el código de la App Mobile. Todo uso no autorizado se presumirá como indebido y podrá ser sancionado por la ley.

Marcas Comerciales. “Burger King”, el logotipo de Burger King, y otras marcas indicadas en la App Mobile son marcas comerciales de Burger King Corporation con derechos reservados de uso para Bolivian Foods S.A. en Bolivia. Otros gráficos, logotipos, encabezados de página, íconos de botones, guiones y nombres de productos de Burger King son marcas comerciales o imágenes comerciales de Bolivian Foods S.A. Las marcas comerciales e imagen comercial conferidas a Bolivian Foods S.A., incluyendo pero no limitando: Burger King, BK, Whopper cuyo titular es Burger King Corporation, no pueden ser utilizadas sin el correspondiente consentimiento expreso.

7. PUBLICACIONES DE LOS USUARIOS

La App Mobile puede permitir a los Usuarios realizar publicaciones y comentarios, enviar correos electrónicos o enviar información a Burger King y/o a otros Usuarios (en adelante las “Publicaciones”). Usted, en su calidad de Usuario, será el único responsable de sus Publicaciones y su contenido incluida la información, grabaciones de audio, videos, fotografías, documentos o cualquier otro material. Usted acepta y se obliga a no realizar Publicaciones que:

– Violen derechos de autor, marcas registradas, patentes u otro derecho de propiedad intelectual de cualquier persona o entidad;

– Sean falsas, engañosas, difamatorias, obscenas, abusivas, amenazantes, acosadoras o sexualmente explícitas;

– Violen el derecho a la privacidad o publicidad de cualquier persona o entidad;

– Ataquen personalmente o se hagan pasar por otra persona o entidad, o declaren falsamente o tergiversen de alguna otra manera una afiliación con una persona o entidad;

– Degraden a otros por motivos de género, raza, clase, etnia, origen nacional, religión, preferencia sexual, orientación o identidad, discapacidad u otra clasificación;

– Transmitan, almacenen o transmitan virus, caballos de troya, gusanos, spyware, bots o cualquier otra rutina de programación dañina;

– Pongan a disposición material de naturaleza comercial o envíen, hagan o permitan el envío de mensajes electrónicos comerciales, incluidos, entre otros, publicidad, promociones, correo basura, spam, esquemas piramidales, cartas en cadena o solicitudes de cualquier tipo;

– Violen cualquier ley aplicable, alienten o defiendan una actividad ilegal.

Bolivian Foods S.A. no controla las publicaciones de los Usuarios y no se hace responsable de dichas Publicaciones.

Bolivian Foods S.A. se reserva el derecho a retirar Publicaciones que incumplan los presentes Términos y Condiciones.

Si usted, en su calidad de Usuario considera que su Publicación ha sido copiada de forma que constituya una infracción de los derechos de autor y propiedad intelectual, debe notificarlo a info@burgerking.com.bo

Al enviar o mostrar Publicaciones a través de la App Mobile, usted, en su calidad de Usuario, otorga a Bolivian Foods S.A. una licencia mundial, no exclusiva, libre del pago de derechos (con derecho a sublicencia) para usar, copiar, reproducir, procesar, adaptar. modificar, publicar, transmitir, mostrar y distribuir dichas Publicaciones en todos y cada uno de los medios de comunicación o métodos de distribución posibles, conocidos ahora o desarrollados con posterioridad (a efectos aclaratorios, estos derechos incluyen, por ejemplo, los de organización, transformación y traducción).

Esta licencia autoriza a Bolivian Foods S.A. a poner las Publicaciones a disposición del resto del mundo y a permitir que otros hagan lo mismo. Usted acepta que esta licencia incluye el derecho a proporcionar, promover y mejorar la App Mobile y a poner las Publicaciones enviadas a o a través de la misma a disposición de otras empresas, organizaciones o personas para la sindicación, emisión, distribución, promoción o publicación de dicho contenido en otros medios y servicios, sujeto a estos Términos y Condiciones.

8. LINKS Y CONTENIDO DE TERCEROS

La App Mobile puede contener links a sitios webs o redes que estén bajo el control de terceros distintos a Burger King Corp. o Bolivian Foods S.A., quienes no se hacen responsables del contenido que se muestra en dichos sitios o redes y de las personas o usuarios asociadas a ellos. Los presentes Términos y Condiciones, no se aplican a dichos sitios webs o redes.

Se recomienda a los Usuarios revisar las políticas de privacidad y los términos y condiciones de los sitios de internet y redes de terceros.

9. CANCELACIÓN

Burger King Corp., por intermedio de su franquiciatario en Bolivia, Bolivian Foods S.A., se reserva el derecho a restringir, suspender o cancelar el acceso de usted, en su calidad de Usuario o de otros Usuarios a sus sitios web, sin estar obligado a comunicar o exponer las razones de su decisión y sin que ello genere indemnización alguna o resarcimiento a favor suyo o de terceros.

10. LEY APLICABLE Y JURISDICCIÓN

Los presentes Términos y Condiciones, así como la relación que vincula a los Usuarios con Burger King, se encuentran regidos por la legislación vigente en el Estado Plurinacional de Bolivia.

Cualquier controversia derivada de la utilización de los sitios web de Bolivian Foods S.A. o los que estuvieran bajo su representación o administración o de los presentes Términos y Condiciones, su existencia, validez, interpretación, alcance o cumplimiento, serán sometidos ante los jueces civiles comerciales con sede en el Departamento en el que Bolivian Foods S.A. cuente con restaurantes BK dentro del territorio del Estado Plurinacional de Bolivia y en los que se haya suscitado la controversia.

11. NOTIFICACIONES

Bolivian Foods S.A. podrá realizar notificaciones a usted, en su calidad de Usuario a través de una notificación general en los sitios web de su propiedad o bajo su representación o administración, a través de mensaje de texto y/o dirección de correo electrónico que nos ha facilitado.

Usted podrá comunicarse con nosotros en forma escrita a la dirección ubicada en La Paz, barrio Calacoto, Calle 10 Nº 7812, Edifico Emporium, Piso 3 o mediante correo electrónico a info@burgerking.com.bo

August 13, 2021January 27, 2023

Burger King Chile Privacy policy

POLÍTICA DE PRIVACIDAD

Fast Food Chile S.A., (en adelante “Burger King”) y sus socios comerciales se preocupan por las inquietudes sobre la privacidad de quienes visitan su aplicación móvil “Burger King Chile” (en adelante la “App Móvil”). El objetivo de esta Política sobre la Privacidad (en adelante “Política de Privacidad”) es describir qué tipo de información recopilamos de quienes descargan nuestra App Mobile administrada por Burger King, el destino de dicha información, sus derechos respecto de la información personal provista y a quién y en qué casos se divulga la información. Esta Política de Privacidad se aplica a la práctica de recopilación, almacenamiento, uso y divulgación de la información a las personas que visiten cualquier sitio web de Burger King, en adelante, el o los “Sitios”.

Mediante el uso de la App Móvil y la visualización de este Sitio, usted, el “Usuario”, presta su consentimiento para la recopilación de información, prácticas de uso y divulgación de información que se describen en esta política de privacidad.

Administradores

La App Móvil es administrada por Burger King y algunos proveedores de servicios de Burger King y sus subsidiarias, como proveedores de servicios de publicidad, promociones, acceso a Internet y relaciones públicas, entre otros (citados aquí colectivamente como “Proveedores de Servicios”). En este aviso, Burger King y los Proveedores de Servicios se denominan colectivamente como “Nosotros” y “nuestro(s)”. Los Proveedores de Servicios administran y ofrecen atención a clientes para la App Móvil.

Burger King es responsable del proceso de recopilación de datos personales de los Usuarios que participen en la App Móvil, en cumplimiento con la presente Política de Privacidad, la Ley de Protección de Datos Personales y sus normas reglamentarias.

RECOPILACIÓN DE INFORMACIÓN

Información no personal

Cierta información no personal acerca de quienes visitan la App Móvil se graba conforme a los métodos estándar de los servidores de Internet en los que se administra la App Móvil. La información no personal que recopilamos puede comprender el tipo de sistema operativo en uso (por ejemplo, GNU/Linux, OSX o Windows), el tipo de navegador que el visitante usa (por ejemplo, Chrome, Firefox, Safari o Internet Explorer) y el número y la frecuencia con la que visita la App Móvil.

Cuando los Usuarios visitan y/o descargan la App Móvil, podemos recopilar cierta información no personal sobre ellos, por medio del uso de archivos de texto pequeños conocidos como “cookies”. Las cookies se usan con diversos fines, como, por ejemplo, reconocer a nuestros visitantes para determinar la cantidad de visitantes nuevos a nuestra App Móvil, de nuestros Sitios y saber qué páginas consultan. Es posible que la información que recopilamos por medio de cookies se relacione con datos personales que recopilamos en línea. También es posible que permitamos a terceros no afiliados a Burger King o sus Proveedores de Servicios instalar cookies en el disco duro de la

computadora de quienes visitan nuestra App Móvil. Ustedes siempre tendrán la libertad de rechazar las cookies, pero al hacerlo es posible que no puedan utilizar ciertas funciones de nuestra App Móvil. En la mayoría de los navegadores, la opción de “ayuda” de la barra de herramientas muestra cómo configurar el navegador para rechazar cookies nuevas, cómo hacer que el navegador te avise cuando reciba una cookie nueva y cómo eliminarlas del disco duro.

También podemos hacer uso de los monitores de acceso a fin de contar con el número de visitas al Sitio por parte de nuestros Usuarios, consultar las cookies y mejorar la experiencia al visitar nuestra App Móvil.

Información Personal

En términos generales, sólo recopilamos la información y datos personales que el Usuario nos proporcione voluntariamente. Estos datos personales incluyen, en particular, la siguiente información: Nombre, Apellido y dirección de correo electrónico, domicilio o residencia, contraseña (encriptada), teléfono, pedido de restaurante, dirección de IP, datos de localización de GPS y números de cupones.

Al suministrar voluntariamente información y datos personales, usted está de acuerdo y acepta que Nosotros podemos recabar, utilizar y compartir su información personal de acuerdo con esta política de privacidad y la Ley N°19.628 sobre Protección de Datos Personales (“Ley de Datos Personales”). Asimismo, según el caso, se podrán obtener autorizaciones o consentimientos específicos de vez en cuando. Por ejemplo, podemos solicitar su consentimiento para utilizar y compartir la información personal después de que se haya recabado en los casos en que Burger King desee utilizar la información para una finalidad no identificada previamente, o para las que la persona en cuestión no ha dado su consentimiento previo.

Como titular de datos personales, una persona física tiene derecho a acceder a su propia información, a actualizarla, o solicitar su rectificarla o suprimirla de nuestras bases de datos. El titular también tiene derecho a revocar el consentimiento dado previamente, en cualquier momento, sin limitaciones.

En algunas circunstancias, ciertos productos y servicios de Burger King pueden ser ofrecidos sólo si una persona proporciona información personal a Burger King. Si usted decide no proporcionarnos la información y datos personales requeridos, no podremos ofrecerle los productos o servicios solicitados. Le informaremos oportunamente de las consecuencias del retiro de su consentimiento.

Como titular de datos personales, usted es responsable de mantener la confidencialidad y seguridad de cualquier información que transmita o almacene en el dispositivo que utilice para acceder a la App Móvil, incluidos los pagos electrónicos y todas las transacciones y otras actividades realizadas con cualquier medio de pago registrado a su nombre. Deberá notificar inmediatamente a Burger King respecto de cualquier transacción no autorizada asociada con la App Móvil, incluidos los pagos electrónicos o cualquier otra violación de seguridad. Burger King no será responsable de ninguna pérdida que surja del robo de información o que el Usuario haya transmitido o almacenado en un dispositivo que no esté autorizado por Burger King o que fraudulentamente se encuentre asociado con la App Móvil.

Los recibos de las transacciones se guardan en nuestros servidores. La información de pago es procesada por el procesador de pagos. El proceso de pago será autorizado por el procesador de pagos.

Uso de la información

Burger King puede usar la información y datos personales recopilados de los Usuarios de nuestra App Móvil, mayores de 18 años, para cualquiera de los siguientes fines: (1) enviar publicidad y otros mensajes a nuestros visitantes; (2) permitir a nuestros visitantes comunicarse con otras personas, como sus amigos, y permitir a Burger King avisar a sus visitantes sobre eventos próximos, promociones o actividades en nuestro sitio; (3) llevar a cabo revisiones internas de nuestro sitio (por ejemplo, determinar el número de visitantes del sitio); (5) entregar premios, recompensas y productos adquiridos; (6) responder a solicitudes específicas de nuestros visitantes; (7) publicar avisos para nuestros visitantes; (8) efectuar investigaciones de mercado; (9) proteger la seguridad o integridad de nuestro Sitio, (10) Avisar cuando el pedido está listo para ser retirado o enviado en el caso de que la compra haya sido realizada por delivery; (11) Si usted se registró como Usuario, la información de su tarjeta bancaria será derivada por MENU hacia un proveedor PCI DSS que procesa la información de pago y luego procesará la orden realizada por la aplicación, Burger King NO almacena la información de la tarjeta bancaria; (12) comunicarse con usted acerca de nuestras marcas, productos, eventos u otros fines promocionales, incluyendo ofertas de marca, si se ha optado por recibir este tipo de comunicaciones, ya sea porque nos proporciona su dirección de correo electrónico o porque haya seleccionado las preferencias de comunicación al registrarse en la aplicación móvil, usted puede optar por no recibir información de marketing en cualquier momento cambiando la configuración de sus preferencias de comunicación, siguiendo los enlaces para darse de baja en cualquier operación de comercialización que le envíen o enviando un correo a Contacto Burger King Chile: contacto@burgerking.cl

La información no personal del Usuario será utilizada con fines de revisión interna de los sitios web y mejorar la experiencia en línea de nuestros visitantes.

Si usted cree que un menor de 18 años se encuentra usando los Sitios y/o la App Móvil, proporcionando sus datos personales, debe dar aviso a Contacto Burger King Chile contacto@burgerking.cl, a fin de que Burger King pueda eliminar la cuenta de la App Móvil, en caso de corresponder, y eliminar los datos personales del menor.

Divulgación de la información

Burger King transferirá o bien divulgará la información que recopile de los Usuarios a empleados y contratistas independientes de Burger King, sus subsidiarias, afiliados y proveedores de servicio siempre y cuando la información se utilice con fines comerciales, profesionales o técnicos para Burger King, o si así lo exige la ley. Burger King divulgará la información que recopile de sus usuarios mayores de 18 años a sus aliados comerciales y mercadólogos, quienes podrán usar la información para sus operaciones comerciales, como el envío de materiales de mercadotecnia y mensajes a los visitantes de nuestros Sitios. También transferimos o divulgamos información y datos personales en respuesta a procesos judiciales o administrativos para cumplir con los requisitos legales y, conforme a las disposiciones de ley, proporcionar información a las dependencias jurídicas correspondientes

o, según sea necesario, para una investigación en asuntos relacionados con la seguridad pública. También utilizamos información y datos personales del Usuario conforme a lo dispuesto por la ley para proteger nuestros derechos o propiedades, nuestros Sitios o a sus usuarios.

Acceso y Revisión de la Información Personal

Burger King se esfuerza por garantizar que cualquier información y datos personales proporcionados y que se encuentren en su poder sea tan precisa, actualizada y completa como sea necesario para los fines para los que la utilizamos.

Si usted se ha registrado en algunos de nuestra App Móvil o hizo una compra, le hemos proporcionado los medios para acceder a su cuenta y editar su información personal, incluyendo su nombre, dirección postal y número de teléfono, para asegurarse de su precisión en todo momento. Asimismo, desde la aplicación móvil podrá optar por no compartir información del Usuario, incluida la ubicación del GPS.

En aquellos casos en que se solicite información, haremos todo lo posible para proporcionar la información pertinente dentro de un plazo razonable y como máximo dentro de los 30 días hábiles siguientes a su solicitud.

Ni Burger King, ni a quien éste designe para realizar el tratamiento de su información y datos personales, recolectarán ni tratarán datos considerados como sensibles. Son datos sensibles todos aquellos que afectan la intimidad del titular o cuyo uso indebido puede generar su discriminación, tales como el origen racial, étnico, la orientación política, religiosa o filosófica.

Ante cualquier duda, se puede contactar por correo electrónico a Contacto Burger King Chile:

contacto@burgerking.cl.

Seguridad de la información

Tenemos medidas de seguridad físicas, electrónicas y procesales para salvaguardar tu información personal. El acceso a la información personal se permite exclusivamente a personas relacionadas con las actividades estipuladas en nuestra Política de Privacidad. Entre otras, utilizamos la Tecnología de Capa de Conexión Segura (HTTPS con SSL) para proteger toda la información de tarjetas de crédito que nos proporcionas.

Circunstancias imprevistas

En caso de que Burger King o cualquiera de sus activos sean adquiridos por terceros, la información personal adquirida por Burger King puede ser uno de los activos transferidos.

Cambios a la Política de Privacidad

En ocasiones, puede ser necesario para Burger King enmendar los términos de la Política de Privacidad. Esto se hará mediante la publicación de texto actualizado en la App Móvil y su uso continuo constituye la aceptación de dichos cambios. A fin de asegurar que estás al tanto de las prácticas de privacidad vigentes, te recomendamos leer el texto de los Términos y Condiciones de

la App Móvil de Burger King periódicamente. No cambiaremos considerablemente la forma en que administramos la información recopilada anteriormente sin previo aviso y una oportunidad de elegir cómo utilizamos la información. Ante cualquier consulta respecto a la presente Política de Privacidad contactarse mediante correo electrónico a Contacto Burger King Chile contacto@burgerking.cl.

Jurisdicción y Ley Aplicable

La presente Política de Privacidad se encuentra regida sin excepción y en todos sus términos por las leyes chilenas y será interpretada de acuerdo a ellas. Cualquier controversia derivada de la presente Política, su existencia, validez, interpretación, alcance o cumplimiento será sometida a los tribunales ordinarios de Justicia con jurisdicción en Chile, renunciándose en forma expresa a cualquier otro fuero o jurisdicción.

August 13, 2021January 27, 2023

Burger King Chile Terms of service

APLICACIÓN BURGER KING Términos de Uso

1. General

1.1 Estos términos de uso forman la base contractual entre Burger King y el Cliente/Usuario (Usted) para el uso del servicio y las aplicaciones (como se define a continuación) y cualquier servicio asociado. En este contexto, los pedidos se pueden realizar a través de (1) la aplicación “Burger King Chile” (de ahora en adelante “APP Móvil”) para descargarse en su teléfono móvil (teléfono inteligente); (2) a través de una aplicación web en nuestro sitio web (www.burgerking.cl); (3) mediante una aplicación en uno de nuestros «quioscos de auto-pedido». Con dichos pedidos, también puede acumular puntos que puede canjear por recompensas como se describe en la Sección 7 a continuación. La APP Móvil también puede enviarle cupones, que generamos en el sistema de back-end y que luego le enviamos, por ejemplo, como notificaciones automáticas. Puede canjear estos cupones en la aplicación del cliente para usuarios de dispositivos móviles, en la aplicación web de un sitio web (www.burgerking.cl) o mediante una aplicación en un “quiosco de auto-pedido”. Burger King proporciona estos servicios, en adelante los “Servicios”, exclusivamente sobre la base de estos términos de uso, los “Términos de Uso”.

1.2 La APP Móvil es un servicio de pedido y pago de alimentos, bebidas y otros servicios disponibles en Burger King.

1.3 Cada parte contratante puede, a su propia discreción y sin responsabilidad, rescindir el contrato descrito en estos Términos de Uso y todos los servicios relacionados en cualquier momento sin previo aviso. En este caso, Burger King puede indicar el servicio o la aplicación y restringir o suspender todos o todos los Servicios (incluida la disponibilidad de datos, bases de datos o contenido) o el acceso al servicio o rechazar todos o parte de los servicios y bloquear o eliminar todos o parte de los datos asociados, especialmente su cuenta de Usuario. Burger King anunciará esto notificándolo en el sitio web o notificándolo a Usted. Burger King también puede pedirle que cambie la versión de estos Términos de Uso o el servicio, aplicación o confirmar sus servicios con un clic. En este caso, solo podrá seguir utilizando los Servicios o la aplicación si acepta los cambios. Como se trata de una oferta estandarizada, no podemos tener en cuenta los cambios de proceso que realice. En el caso de que Usted mismo proponga cambios en las condiciones de uso, estos en ningún caso entrarán en vigor sin nuestra previa confirmación por escrito y debidamente.

1.4 Utilizamos MENU Technologies AG (en adelante “MENU”) como proveedor de servicios externo para la ejecución de pedidos y procesamiento de pagos. Sin embargo, usted no entabla una relación contractual con MENU.

1.5 La recopilación y el procesamiento de datos personales en relación con el servicio se lleva a cabo de acuerdo con nuestra declaración de protección de datos en la “Política de Privacidad”.

2. Servicio

2.1 Puede ser utilizado a través de la APP Móvil descargada a su teléfono móvil (teléfono inteligente), a través de una aplicación web en un sitio web (www.burgerking.cl) o mediante una aplicación en un quiosco de auto atención, todos ellos tienen la oportunidad de acceder a la información del menú del restaurante específico a través de la solicitud de pedidos de comidas, bebidas u otro consumo. En ciertos restaurantes participantes, la aplicación también puede darle la opción de pagar los pedidos que haya realizado con el personal de servicio. Además, algunos restaurantes pueden permitirle realizar y pagar pedidos para entregas a domicilio utilizando la aplicación (excepto la aplicación en un quiosco de pedidos propios).

2.2 La APP Móvil, por lo tanto, puede permitirle buscar y pedir comidas y bebidas en un restaurante a su elección. Cuando su pedido esté listo para ser recogido en el mostrador, se le informará mediante un mensaje push (para pedidos realizados a través de la aplicación móvil) o por mensaje SMS (para pedidos realizados a través de la aplicación web). Para recibir mensajes push, debe tener los mensajes push activados en su teléfono inteligente y para permitir la determinación de su ubicación a través de transmisores o antenas, debe tener Bluetooth activado en su teléfono inteligente y dar permiso a la aplicación para determinar su ubicación. Para los pedidos que realiza a través del quiosco de pedidos propios, usted será llamado por el personal de servicio.

2.3. Por medio de la aceptación de los Términos de Uso, Usted autoriza a Burger King a divulgar y procesar sus pedidos, datos personales y, en particular, sus datos de ubicación a los restaurantes participantes.

3. Cuenta de Usuario

3.1 Para que pueda utilizar el Servicio o la APP Móvil, en particular para realizar un pedido en la aplicación proporcionada por Burger King, primero debe iniciar sesión y crear una cuenta de Usuario. Actualmente, esto es posible en la aplicación Burger King Chile, a través del sitio web (www.burgerking.cl), pero no es posible en el quiosco de auto atención.

3.2 Las cuentas de Usuario están disponibles para personas físicas claramente identificadas y designadas. Burger King almacena los datos de su cuenta de Usuario. La cuenta de Usuario combina información sobre usted para que usted y nosotros podamos comprender y administrar mejor sus derechos y obligaciones como Usuario de la APP Móvil.

3.3 Una cuenta de Usuario no es transferible.

3.4 No se le permite tener más de una cuenta de Usuario.

3.5 Usted garantiza que la información que proporciona a Burger King es correcta, completa y actualizada. En particular, debe proporcionar verazmente su propio nombre y, si es necesario, una dirección de facturación a efectos de facturación.

3.6 Debe mantener su información de Usuario correcta, completa y actualizada en todo momento. Utilice las funciones de actualización en su cuenta de Usuario para actualizar cualquier cambio. Si sus datos ya no son correctos, completos y actualizados, es posible que la comunicación con Usted (y en particular el cobro de pagos) ya no sea posible debido a información de contacto desactualizada, incorrecta o incompleta o por otras razones (especialmente si el método de pago no es válido o ha caducado), esto puede provocar que uno o más Servicios ya no estén disponibles.

3.7 Usted es responsable de todas las actividades en su cuenta de Usuario y está obligado a mantener su nombre de Usuario y contraseña seguros y confidenciales en todo momento.

3.8 Burger King tiene derecho en cualquier momento a verificar la información que Usted proporciona y a rechazar el servicio o el uso de la aplicación móvil sin indicar ningún motivo.

4. Cancelación de su cuenta de Usuario

4.1 Nos reservamos el derecho de cancelar y eliminar su cuenta de Usuario en cualquier momento, especialmente si ya no podemos comunicarnos con usted a través de la dirección de correo electrónico especificada en la cuenta de Usuario.

5. Uso del Servicio

5.1 Para utilizar el Servicio, la APP Móvil u otras aplicaciones y crear una cuenta de Usuario, debe tener 18 años o más. Usted asegura, por la aceptación de estos Términos de Uso, que es una persona mayor de 18 años, capaz de actuar de modo que pueda generar un contrato vinculante con Burger King.

5.2 En particular, Usted se compromete de la siguiente manera:

Solo utilizará el servicio o las aplicaciones para fines privados, no comerciales y no los transmitirá a terceros.
No permitirá ni permitirá que terceros utilicen su cuenta de Usuario.
No asignará, transferirá ni pondrá su cuenta de Usuario a disposición de otra persona.
No utilizará una cuenta de Usuario de terceros.
Cumplirá con todas las leyes aplicables cuando use el servicio o las aplicaciones y solo usará el Servicio, la APP Móvil y las aplicaciones para fines legales.
No utilizará el servicio o las aplicaciones para causar problemas, molestias o inconvenientes.
No interferirá con el correcto funcionamiento de la red.
No intentará dañar el servicio o las aplicaciones de ninguna manera.
Conservará la contraseña de su cuenta de Usuario o cualquier identificación que le proporcionemos para obtener acceso al servicio y las aplicaciones de forma segura y confidencial y mantenerla en secreto.
Nos proporcionará cualquier prueba de su identidad que consideremos apropiada.
No utilizará el servicio o las aplicaciones con un dispositivo no compatible o no aprobado.

5.3 Burger King se reserva en particular el derecho de cancelar inmediatamente el Servicio y el uso de la APP Móvil o de otras aplicaciones relacionadas, si no cumple con todas las obligaciones establecidas anteriormente.

5.4 Usted es responsable de la correcta instalación y funcionamiento de las aplicaciones en sus dispositivos y del acceso a la red de datos requerido para poder utilizar el Servicio y las aplicaciones, así como los costos que pudieran derivarse del uso del servicio y las aplicaciones. Al acceder y / o utilizar el Servicio y las aplicaciones, se pueden generar tarifas y cargos de datos y conexión, por ejemplo, los cargos de su proveedor de red móvil, siendo Usted es el único responsable de pagarlos.

5.5 Usted es responsable de la adquisición y actualización de hardware y dispositivos compatibles, que sean necesarios para el acceso al servicio y las aplicaciones, así como sus actualizaciones o para el uso correspondiente. Burger King no garantiza que el Servicio, la APP Móvil, las aplicaciones o partes del mismo funcionarán en el hardware respectivo o en los dispositivos relevantes. Además, Burger King tampoco es responsable de las disfunciones y retrasos que puedan producirse en los Servicios y las aplicaciones.

5.6 También es su responsabilidad verificar y asegurarse de que siempre haya descargado las aplicaciones correctas para su dispositivo. Esto es particularmente importante cuando se publican versiones más recientes de las aplicaciones y Burger King no está obligado a mantener versiones anteriores ni a garantizar de ninguna manera que dichas versiones anteriores continúen funcionando o estén libres de errores. Siempre debe actualizar a la última versión de las aplicaciones, especialmente para poder utilizar nuevas funciones.

5.7 Burger King no es particularmente responsable si no tiene un acceso a la red de datos en funcionamiento o un dispositivo móvil compatible o si descarga la versión incorrecta de APP Móvil o de otras aplicaciones en su dispositivo móvil. Burger King se reserva particularmente el derecho de cancelar el servicio o cancelar la disponibilidad de las aplicaciones si usa el servicio o las aplicaciones con un dispositivo incompatible o inadmisible.

6. Pago

6.1 Usted es consciente de que los costos surgirán por la aceptación de cualquier oferta de los restaurantes participantes al utilizar el Servicio o las aplicaciones.

6.2 Los precios de las ofertas de los restaurantes participantes (por ejemplo, comidas, bebidas) generalmente se pueden encontrar en la APP Móvil o las aplicaciones. Estos son determinados y puestos a disposición por los restaurantes participantes y se modifican y actualizan de vez en cuando. Es su responsabilidad conocer los precios vigentes de las ofertas correspondientes de los restaurantes participantes.

6.3 Burger King le cobrará por las comidas, bebidas u otros productos que se muestren en nombre del restaurante participante a través del Servicio, la APP Móvil o las aplicaciones. El pago se procesa a través de un procesador de pagos (p Ej. Transbank) que está conectado al servicio o aplicaciones de Burger King, es decir, MENÚ.

6.4 Usted acepta que pagará todas las comidas, bebidas y otros bienes (incluidos los impuestos y cargos por mora, si los hubiera, asociados con su cuenta) que solicite en un restaurante participante y que MENÚ cargará su tarjeta de crédito u otro método de pago que haya especificado cuando se registró en el Servicio, la APP Móvil o las aplicaciones. Usted es responsable de proporcionar una tarjeta de crédito válida u otro método de pago y del pago oportuno de todos los costos.

6.5 Burger King utiliza un procesador de pagos externo (el “Procesador de pagos”) a través de MENÚ para conectar su tarjeta de crédito a la APP Móvil, las aplicaciones y al Servicio. El procesamiento de pagos o crédito, si corresponde, en relación con su uso de las aplicaciones, la APP Móvil y el Servicio está sujeto a los términos y condiciones y las pautas de protección de datos del procesador de pagos y el emisor de su tarjeta de crédito, además de estos Términos de Uso. Burger King no es responsable de los errores cometidos por el procesador de pagos o el emisor de la tarjeta de crédito.

7. Acumule y canjee puntos

7.1 Puede acumular puntos realizando pedidos y posiblemente también utilizando las aplicaciones para otros fines. El número de puntos otorgados en cada caso se describe en las solicitudes y en las condiciones de promoción relevantes. Los puntos sólo podrán ser utilizados para compras de productos Burger King a través de la APP Móvil. Para acreditar puntos, debe iniciar sesión en las aplicaciones con su cuenta de Usuario en el momento de realizar el pedido u otro uso de las aplicaciones. Los puntos utilizados no son reembolsables.

7.2 Si una compra por la que ha recibido puntos no se materializa, o si la compra se revierte posteriormente (por ejemplo, mediante cancelación, retiro, cancelación del contrato, impugnación, etc.), Burger King se reserva el derecho de cancelar también el crédito de puntos correspondiente.

7.3 Burger King acreditará los puntos que haya acumulado en una cuenta de puntos administrada por Usted. El saldo de puntos máximo posible en la cuenta de puntos administrada por Usted es actualmente 200. Esta puntuación máxima no se puede superar y no se pueden acumular más puntos. Puede consultar su puntuación actual en cualquier momento en su perfil. Además, Burger King puede enviarle mensajes sobre su puntuación actual. Las objeciones a la exactitud o integridad de una puntuación notificada deben hacerse por a Contacto Burger King: contacto@burgerking.cl dentro del mes siguiente a la recepción de la notificación. No hacer una afirmación oportuna se considera aprobación de la puntuación notificada.

7.4 Puede canjear sus puntos por recompensas que cambian regularmente u otros beneficios de compra. Los bonos disponibles y / o ventajas de compra y el número de puntos necesarios para cada uno se anuncian en las aplicaciones. Los puntos canjeados en el momento del canje se cuentan primero. No es posible pagar puntos en efectivo.

8. Licencia y restricciones

8.1 Si cumple plenamente con estos Términos de Uso, Burger King le otorgará una sublicencia restringida, no exclusiva, no sublicenciable, revocable e intransferible para: (i) acceder a las aplicaciones y utilizarlas en su propio dispositivo en conexión con el uso del servicio a utilizar; y (ii) acceder a todo el contenido, la información y los materiales asociados disponibles a través de las aplicaciones y utilizarlos de forma privada y no comercial. MENÚ y los licenciantes de MENÚ se reservan todos los derechos no otorgados expresamente en este documento.

8.2 No se le permite a Usted ni a ningún tercero: (i) eliminar referencias a derechos de autor, marcas comerciales u otros derechos de propiedad de la parte relevante de las aplicaciones; (ii) reproducir, modificar, crear, distribuir, licenciar, alquilar, vender, revender, transferir, transmitir, hacer públicas o utilizar de otro modo las aplicaciones sin el consentimiento expreso de MENÚ para transmitir, transmitir o explotar de otro modo; (iii) descompilar, realizar ingeniería inversa o desensamblar las

aplicaciones, a menos que y en la medida que lo permita la ley; (iv) vincular, enmarcar o reflejar una parte de las aplicaciones; (v) para desarrollar o instalar programas o scripts con el objetivo de raspar, indexar, inspeccionar u otro tipo de minería de datos o para restringir u obstaculizar indebidamente la operación o función de aspectos de las aplicaciones; o (vi) intentar obtener o interferir con el acceso no autorizado a cualquier parte de las aplicaciones y los sistemas o redes conectados a ella.

8.3 El Servicio, la APP Móvil y las aplicaciones, así como todos los derechos sobre el mismo, pertenecen exclusivamente a MENÚ o los licenciantes de MENÚ y permanecen con ellos.

8.4 Ni estos Términos de Uso ni el uso del Servicio le otorgan ningún derecho: (i) hacia o en relación con el Servicio, a la APP Móvil o las aplicaciones, excepto por la licencia limitada otorgada anteriormente; o (ii) al uso o referencia a los nombres de empresas, logotipos, marcas u otras marcas comerciales de MENÚ o Burger King, o de los licenciatarios de MENÚ o Burger King.

8.5 El Servicio, la APP Móvil o las aplicaciones pueden hacerse accesibles o utilizarse en conexión con o en conexión con servicios y / o contenido de terceros (incluida la publicidad). Usted reconoce que pueden aplicarse otros términos de uso y políticas de privacidad. Burger King no es responsable de ningún bien, servicio o contenido de terceros.

9. Contenido de Usuario

9.1 Burger King puede, a su entera discreción, permitirle enviar, cargar, publicar o cargar texto, audio y / o contenido e información de imágenes de vez en cuando, o estar disponible a través de las aplicaciones para Burger King, MENÚ, y / o que otros Usuarios hagan, como comentarios y retroalimentación sobre los servicios de hospitalidad, comidas y bebidas u otras ofertas o servicios del menú, el Servicio, solicitudes de soporte y la presentación de contribuciones (“contenido del Usuario”). Como cuestión de principio, usted sigue siendo el propietario de todo el contenido de Usuario enviado o puesto a disposición de otro modo.

9.2 Sin embargo, usted otorga a Burger King y MENÚ una licencia mundial, ilimitada en tiempo y contenido, irrevocable, transferible, sublicenciable y libre a todo el contenido del Usuario, en particular para su uso, reproducción, distribución, modificación, publicación, disponibilidad, ejecución pública u otro uso en todos los formatos y en todas las oportunidades de ventas, independientemente de si ya existen y / o se conocen o solo surgen o se conocen más adelante.

9.3 Usted se asegura y es responsable de que: (i) Usted es el propietario único y exclusivo de todo el contenido del Usuario o tiene todos los derechos, licencias, consentimientos y exenciones requeridos para proporcionar contenido al Usuario bajo la licencia anterior a Burger King y MENÚ; y (ii) ni el contenido del Usuario ni su transmisión, carga, publicación u otra divulgación, ni el uso del contenido del Usuario por Burger King y / o MENÚ violan los derechos de terceros en propiedad intelectual u otros derechos de terceros, derechos de publicación o derechos de protección de datos personales o de terceros o ignorar o violar las leyes o regulaciones aplicables.

9.4 Usted acepta no publicar, transmitir, cargar, comunicar, publicar o poner a disposición ningún contenido de Usuario que sea ofensivo, difamatorio, violento, obsceno, pornográfico, objetable, ilegal o contrario al orden público; esto es independiente de si el contenido del Usuario está protegido por la ley o no. Burger King y MENU tienen el derecho, sin previo aviso, de revisar,

monitorear y eliminar el contenido del Usuario a su entera discreción. Sin embargo, no existe la obligación de verificar, monitorear o eliminar el contenido del Usuario.

10. Indemnización

10.1 Usted se compromete a indemnizar y mantener indemne a Burger King, MENÚ, sus subsidiarias, los otorgantes de licencias, así como los órganos, directores generales, empleados y contratistas contra todos los reclamos, reclamos, costos, daños, pérdidas, reclamos de responsabilidad (incluidos honorarios de abogados y los costos de defensa asociados) que surjan de o en conexión con la violación, mal uso, uso fraudulento o, en general, ante cualquier incumplimiento de las disposiciones y obligaciones que emanan de estos Términos de Cso o cualquier disposición legal o reglamentaria que sea aplicable, así como violación o infracción a los derechos de terceros, incluidos los restaurantes participantes, Burger King o MENÚ.

11. Exención de responsabilidad y garantía

11.1 Se excluye cualquier garantía de Burger King, en particular relacionada o vinculada con el Servicio, la APP Móvil o cualquier otra aplicación. Burger King no ofrece ninguna garantía con respecto a las aplicaciones y el Servicio y no ofrece ninguna garantía al respecto.

11.3 El servicio se proporciona “TAL CUAL” y “SEGÚN DISPONIBILIDAD”.

11.4 En particular, Burger King no puede garantizar que el sitio web, su contenido, el Servicio, la APP Móvil y / o las aplicaciones estén libres de errores, defectos, malware y virus o que el sitio web y / o las aplicaciones sean correctos, actualizados y libres de errores.

11.5 Además, Burger King en particular no se responsabiliza ni da garantía de que el Servicio no será interrumpido o de que esté libre de errores, y no garantiza la confiabilidad, calidad, idoneidad o disponibilidad del Servicio, la APP móvil y las aplicaciones u otros servicios. en relación con el Servicio y las aplicaciones. Pueden surgir interrupciones o errores temporales y el Servicio, la APP Móvil o las aplicaciones pueden estar sujetas a restricciones, mal funcionamiento, retrasos u otros problemas.

12. Descargo de responsabilidad y limitaciones de responsabilidad

12.1 Burger King solo es responsable de los daños causados por dolo o negligencia grave.

12.2 Burger King en particular, no es responsable de ningún daño resultante del uso (o la imposibilidad de uso) del sitio web, la APP Móvil, las aplicaciones y/o el Servicio, incluidos los causados por malware, virus o cualquier error o falta de integridad de la información o el sitio web o daños en las aplicaciones.

12.3 Burger King no se hace responsable por daños o reclamaciones por daños por parte de terceros.

12.4 Estas renuncias y limitaciones también se aplican a los asistentes de Burger King, sus agentes y suplentes.

13. Ley aplicable y otras disposiciones

13.1 Estos términos de uso están sujetos a la ley de la República de Chile, con exclusión de cualquier referencia a otros sistemas legales; Se excluye la aplicación de la Convención de las Naciones Unidas sobre Contratos de Compraventa Internacional de Mercaderías. Independientemente de esta elección de la ley, esas disposiciones siguen siendo aplicables a los contratos con los consumidores de los cuales no se pueden hacer desviaciones por acuerdo en virtud de la ley que se aplicaría sin la elección de la ley.

13.2 En caso de que una o más de las disposiciones de estos Términos de Uso o del contrato sean inválidas o ineficaces, la efectividad de las otras disposiciones y los Términos de Uso se mantendrá vigentes y aplicables y los Términos de Uso no se verán afectados de otro modo. En la medida en que lo permita la ley y regulaciones aplicables, las disposiciones nulas o ineficaces serán sustituidas por disposiciones que se acerquen lo más posible a su finalidad económica.

13.3 Usted no puede transferir los derechos y obligaciones emanados y regidos por los Términos de Uso a un tercero, sin el previo consentimiento expreso por escrito de Burger King.

13.4 Burger King puede enviarle notificaciones, en particular sobre el Servicio, la APP Móvil o las aplicaciones, mediante notificación general o por correo electrónico a su dirección de correo electrónico almacenada en la información de la cuenta de Usuario de la APP Móvil, o mediante comunicación escrita por correo ordinario al domicilio que el Usuario haya guardado en la APP Móvil o informado de otra forma a Burger King.

July 6, 2021January 27, 2023

Burger King Nigeria Terms of Service

Burger King Nigeria (ALLIED FCS)

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE DOWNLOADING OUR APPLICATIONS AND / OR USING OUR SERVICE.

1. Scope

1.1 These terms of use form the contractual basis between Burger King Nigeria (Allied FCS) and the customer (you) for the use of the service and the applications (as defined below) and any associated services. In this context, orders can be placed via the Burger King Nigeria (Allied FCS) application to be downloaded to your mobile phone (smartphone), via a web application on our website (e.g. on burger-king.ng and alliedfcs.com) or via an app on one of our «self-order kiosks» ( all three an “application”) to various participating Franchisees from Burger King (“Burger King Nigeria (Allied FCS) Franchisee”). With such orders, you can also collect points that you can redeem for rewards as described in Section 7 below. Burger King Nigeria (Allied FCS) can also send you coupons, which we generate in the back-end system and which we then send to you, for example, as push notifications. You can redeem these coupons on the customer application for mobile device users, on the web application on a website (e.g. burger-king.ng and alliedfcs.com) or via an application on a “self-order kiosk”. Burger King Nigeria (Allied FCS) provides these services exclusively on the basis of these terms of use.

1.2 The Burger King Nigeria (Allied FCS) application is an order and payment service for the food, drinks and other services available from Burger King Nigeria (Allied FCS).

1.3 Each contracting party may, at its own discretion and without liability, terminate the contract described in these terms of use and all related services at any time without notice. In this case, Burger King Nigeria (Allied FCS) can indicate the service, the application resp. restrict, suspend or suspend all or all of the services (including the availability of any data, databases or content) or access to the service or Refuse all or part of the services and block or delete all or part of the associated data, especially your user account. Burger King Nigeria (Allied FCS) will announce this by notifying you on the website or by notifying you. Burger King Nigeria (Allied FCS) can also ask you to change the version of these terms of use or the service, application or confirm his services with a click. In this case, you can only continue to use the service or the application if you agree to the changes. As this is a standardized offer, we cannot take into account process changes that you make. In the event that you propose changes to the terms of use yourself, they will in no case come into force without our prior written and proper confirmation.

1.4 We would like to point out that we use MENU Technologies AG (“MENU”) as an external service provider for the execution of orders and payment processing. However, you do not enter into a contractual relationship with MENU.

1.5 Incidentally, the collection and processing of personal data in connection with the service is carried out in accordance with our data protection declaration under Burger King Nigeria (Allied FCS) data protection declaration.

2. Service

2.1 It can be downloaded via the Burger King Nigeria (Allied FCS) application downloaded to your mobile phone (smartphone), via a web application on a website (e.g. on burger-king.ng and alliedfcs.com) or via an application on a «self-order Kiosk »(all three an “application”) are given the opportunity to call up location-specific restaurant menu information or other information in certain independent restaurants at Burger King Nigeria (Allied FCS) (“ participating restaurants ”), via the application orders for meals, drinks or other consumption give up at the participating restaurant and pay for it. In certain participating restaurants, the application may also give you the option of paying for orders that you have placed with the service staff. In addition, certain participating restaurants can enable you to place and pay for orders for home deliveries using the application (except the application on a self-ordering kiosk).

2.2 The application can therefore enable you to search and order meals and drinks in a participating restaurant. Your order triggers a process in the participating restaurant, which the participating restaurant, Burger King Nigeria (Allied FCS) and its service provider MENU accordingly, using your personal data, e.g. your contact details, e.g. phone number and your order informed. When your order is ready to be picked up at the counter, you will be informed either via a push message (for orders placed via the mobile application) or via SMS message (for orders placed via the web application). If the restaurant you are visiting works with guest localization, your table number or your location in the participating restaurant will also be determined by means of table number entry (on the mobile and web application), placed transmitters or antennas (kiosks). In order to receive push messages, you must have push messages activated on your smartphone and to enable the determination of your location via transmitters or antennas you must have Bluetooth activated on your smartphone and give the application permission to determine your location. For orders that you place through the self-order kiosk, a puck may show you when your order is ready for collection at the counter or your order number is displayed on a screen. Your location can also be determined using a puck, which may be distributed to you at the self-order kiosk or at the counter or you may need to enter a number into the screen. You hereby authorize Burger King Nigeria (Allied FCS) to disclose and process your orders, personal data and in particular your location data to participating restaurants.

2.3 Burger King mediates as a service your order to participating restaurants and settles this in the name and for the account of the participating restaurants. All brokering and billing services provided to you by Burger King Nigeria (Allied FCS) via the applications, other services rendered and the applications are hereinafter referred to as the “Service”. The service is only offered for your private, non-commercial use. Burger King as the franchisor is the platform operator of the applications and obtains your personal data, such as orders, telephone number, email address, possibly home and / or delivery address and can use them for marketing purposes. The Burger King Nigeria (Allied FCS) Franchisees operate the Burger King platform in their restaurants and can view their order and payment details for their respective restaurants. As a technology supplier, MENU provides the applications platform Burger King Nigeria (Allied FCS) and can view your personal data. MENU provides Burger King Nigeria (Allied FCS) within the applications platform with functions and integrations that enable Burger King Nigeria (Allied FCS) to communicate with you in a personalized form and to provide you with relevant information at the appropriate time.

3. User account

3.1 In order for you to be able to use the service or the mobile application, in particular to place an order on the application provided by Burger King Nigeria (Allied FCS), you must first log in and create a user account. This is currently possible in the Burger King Nigeria (Allied FCS) application to be downloaded to your mobile phone (smartphone) or via a web application on a website (eg burger-king.ng and alliedfcs.com), but not on the «self-order kiosks ». When registering, you provide Burger King Nigeria (Allied FCS) and therefore its service provider MENU and, if applicable, the Burger King Nigeria (Allied FCS) Franchisee personal data (including email, name and your credit card details (will not be saved with Burger King Nigeria (Allied FCS) or MENU). After successfully registering with Burger King Nigeria (Allied FCS), you will receive a personal user account from Burger King Nigeria (Allied FCS), which you can access with a password of your choice.

3.2 User accounts are available to clearly identified and designated natural persons. Burger King Nigeria (Allied FCS) stores your data in your user account. The user account combines information about you so that you and we can better understand and manage your rights and obligations as a user of Burger King Nigeria (Allied FCS).

3.3 A user account is not transferable.

3.4 You are not allowed to have more than one user account.

3.5 You guarantee that the information you provide to Burger King Nigeria (Allied FCS) is correct, complete and current. In particular, you must truthfully provide your own name and, if necessary, a billing address for billing purposes.

3.6 You are required to keep your user information correct, complete and up to date at all times. Please use the update functions in your user account to update any changes. If your data is no longer correct, complete and up-to-date, communication with you (and in particular collecting payments) may no longer be possible due to outdated, incorrect or incomplete contact information or for other reasons (especially if the payment method is invalid or has expired), we may no longer be able to offer you a smooth processing of the service on the mobile application and it may be that you no longer have access to the service or can no longer use it or that Burger King Nigeria (Allied FCS) cancels, suspends or discontinues it.

3.7 You are responsible for all activities on your user account and you are obliged to keep your username and password safe and confidential at all times.

3.8 Burger King Nigeria (Allied FCS) is at any time entitled to check the information you provide and to refuse service or the use of the mobile application without stating any reason.

4. Cancellation of your user account

4.1 We reserve the right to cancel and delete your user account at any time, especially if we can no longer reach you via the email address or mobile number specified in the user account.

5. Use of the service

5.1 In order to use the service or applications and create a user account, you must be 18 years or older. You assure that you are a capable individual to act, so that you can conclude a binding contract.

5.2 In particular, you commit yourself as follows:

You will only use the service or applications for private, non-commercial purposes and will not pass it on to third parties;
You will not allow or allow third parties to use your user account;
You will not assign, transfer or otherwise make your user account available to another person;
You will not use a third party user account;
You will comply with all applicable laws when you use the service or applications and you will only use the service and applications for lawful purposes;
You will not use the service or applications to cause trouble, annoyance or inconvenience;
You will not interfere with the correct operation of the network;
You will not try to damage the service or the applications in any way;
You will keep the password for your user account or any identification that we provide to gain access to the service and the applications secure and confidential and keep it secret;
You will provide us with any proof of your identity that we deem appropriate;
You will not use the service or the applications with a non-compatible or non-approved device.

5.3 Burger King Nigeria (Allied FCS) particularly reserves the right to immediately terminate the service and use of the applications if you do not meet all of the obligations set out above.

5.4 You are responsible for the proper installation and functioning of the applications on your devices and the data network access required to be able to use the service and the applications, as well as any costs that may arise from the use of the service and applications. While accessing and / or using the service and applications, data and connection fees and charges, e.g. from your mobile network provider, may be incurred, and you are solely responsible for paying them.

5.5 You are responsible for the procurement and updating of compatible hardware and devices, which are necessary for access to the service and the applications as well as their updates or for the corresponding use. Burger King Nigeria (Allied FCS) does not guarantee that the service, the applications or parts of it will work on the respective hardware or the relevant devices. In addition, malfunctions and delays can occur in the services and the applications, which are caused by the use of the Internet and electronic communication means.

5.6 It is also your responsibility to check and ensure that you always have downloaded the correct applications for your device. This is particularly important when newer versions of the applications are published and Burger King Nigeria (Allied FCS) is not obliged to maintain older versions or to ensure in any way that such older versions continue to work or are otherwise error-free. You should always update to the latest version of the applications, especially to be able to use new functions, Users will be informed when there is a new version and its new features via the mobile app or website.

5.7 Burger King Nigeria (Allied FCS) is particularly not liable if you do not have a working data network access or a compatible mobile device or if you download the wrong applications version to your mobile device. Burger King Nigeria (Allied FCS) particularly reserves the right to cancel the service or cancel the availability of the applications if you use the service or the applications with an incompatible or impermissible device.

6. Payment

6.1 You are aware that costs will arise through the acceptance of any offerings of the participating restaurants by using the service or the applications.

6.2 The prices for the offerings of participating restaurants (e.g. meals, drinks) can usually be found in the applications. These are determined and made available by the participating restaurants and are changed and updated from time to time. It is your own responsibility to find out about the current prices of the corresponding offers from participating restaurants.

6.3 Burger King Nigeria (Allied FCS) will charge you for meals, drinks or other goods displayed on behalf of the participating restaurant through the service or applications. Payment is processed via a payment processor [Paystack Limited] that is connected to the service or applications of Burger King Nigeria (Allied FCS), i.e. MENU. Paystack will settle your payment with the Burger King Nigeria (Allied FCS) Franchisee by acting as the authorized agent of the Burger King Nigeria (Allied FCS) Franchisee. The payments you make via the service or applications will be treated as if you made them directly to the participating restaurant. All prices are payable immediately.

6.4 You agree that you will pay for all meals, drinks and other goods (including any taxes and late fees, if any, that are associated with your account) that you order from a participating restaurant and that Paystack will charge your credit card or other payment method you specified when you registered with the service or the applications. You are responsible for the provision of a valid credit card or other payment method and the timely payment of all costs to Burger King Nigeria (Allied FCS) resp. Paystack Limited.

6.5 Burger King Nigeria (Allied FCS) uses an external payment processor (Paystack Limited”) via MENU to connect your credit card to the applications and service. The processing of payments or credit, if applicable, in connection with your use of the applications and the service is subject to the terms and conditions and the data protection guidelines of the payment processor and your credit card issuer in addition to these terms of use. Burger King Nigeria (Allied FCS) is not responsible for any errors made by the payment processor or the credit card issuer. In connection with your use of the services, Burger King Nigeria (Allied FCS) obtains certain transaction details, which Burger King Nigeria (Allied FCS) will only use in accordance with its data protection declaration.

7. Collect and redeem points

7.1 You can collect points by placing orders and possibly also using the applications for other purposes. The number of points granted in each case is described in the applications and in any relevant promotion conditions. The purchase of books, newspapers, magazines, tobacco products and vouchers and any delivery costs that may apply are excluded from the points credit. To credit points, you must be logged in to the applications with your user account at the time of ordering or other use of the applications. A subsequent point credit is not possible.

7.2 If a contract for which you have received points does not materialize, or if the contract is subsequently rolled-back (e.g. through cancellation, withdrawal, cancellation of contract, contestation, etc.), Burger King Nigeria (Allied FCS) reserves the right to also cancel the corresponding points credit.

7.3 Burger King Nigeria (Allied FCS) will credit the points you have collected to a points account managed for you. The maximum possible point balance in the points account managed for you is currently [insert]. This maximum score cannot be exceeded and you cannot collect more points. You can call up your current score at any time via the applications in your profile. In addition, Burger King Nigeria (Allied FCS) can send you messages about your current score. Objections to the correctness or completeness of a notified score must be made in writing or in text form (e.g. by email) within one month of receiving the notification. Failure to make timely assertion is considered approval of the notified score. You can request correction of the reported score even after this approval, but in this case you must prove the incorrectness or incompleteness.

7.4 You can redeem your points for regularly changing rewards or other shopping benefits. A prerequisite is the availability of the selected bonuses or purchasing advantages. The available bonuses and / or purchasing advantages and the number of points required for each are announced in the applications. Points redeemed at the time of redemption are counted first. It is not possible to pay out points in the form of cash.

7.5 After a termination becomes effective, you can no longer collect new points and you may not be able to redeem existing points in your points account.

7.6 The transfer of points to third parties is only possible with the consent of Burger King Nigeria (Allied FCS).

8. License and restrictions

8.1 If you fully comply with these terms of use, Burger King Nigeria (Allied FCS) grants you a restricted, non-exclusive, non-sublicensable, revocable and non-transferable sublicense to: (i) access the applications and use it on your own device in connection with the use of the service to use; and (ii) access all content, information and associated materials made available via the applications and to use them privately and non-commercially. MENU and the licensors of MENU reserve all rights not expressly granted herein.

8.2 You are not permitted to: (i) remove references to copyrights, trademarks or other property rights from the relevant part of the applications; (ii) reproduce, modify, create, distribute, license, rent, sell, resell, transfer, transmit, make public or otherwise use the applications without the express consent of MENU to stream, broadcast or otherwise exploit; (iii) to decompile, reverse engineer or disassemble the applications, unless and to the extent permitted by law; (iv) to link, frame or mirror a part of the applications; (v) to develop or install programs or scripts with the aim of scraping, indexing, surveying or other data mining or to unduly restrict or hinder the operation or function of aspects of the applications; or (vi) attempt to gain or interfere with unauthorized access to any part of the applications and the systems or networks connected to it.

8.3 The service and the applications as well as all rights to it exclusively belong to MENU or the licensors of MENU and remain with them.

8.4 Neither these Terms of Use nor the use of the Service grant you any rights: (i) to or in relation to the Service or Applications, except for the limited license granted above; or (ii) to the use of or reference to MENU’s or [Name ]’s company names, logos, brands, other trademarks, or those of MENU or [Name ]’s licensors.

8.5 The service or applications can be made accessible or used in connection with or in connection with services and / or content from third parties (including advertising). You acknowledge that other terms of use and privacy policies may apply. Burger King Nigeria (Allied FCS) is not responsible or liable for any goods, services or content from third parties.

9. User content

9.1 Burger King Nigeria (Allied FCS) may, at its sole discretion, allow you to submit, upload, publish, or upload text, audio and / or image content and information from time to time, or otherwise be available through the applications for Burger King Nigeria (Allied FCS), MENU, and / or other users to make, such as comments and feedback on the hospitality services, meals and drinks or other menu offers or services, the service, support requests and the submission of contributions (“user content”). As a matter of principle, you remain the owner of all user content submitted or otherwise made available.

9.2 However, you grant Burger King Nigeria (Allied FCS) and MENU a worldwide, unlimited in time and content, irrevocable, transferable, sublicensable and free license to all user content, in particular for their use, performance or other use in all Formats and across all sales opportunities, regardless of whether they already exist and / or are known or only arise or become known later.

9.3 You ensure and are responsible that: (i) you are either the sole and exclusive owner of all user content or have all the rights, licenses, consents and exemptions required to provide user content under the above license to Burger King Nigeria (Allied FCS) and MENU; and (ii) neither the user content nor its transmission, uploading, publication or other disclosure, nor the use of the user content by Burger King Nigeria (Allied FCS) and / or MENU violate the rights of third parties in intellectual property or other rights of third parties, publication rights or personal or data protection rights of third parties or disregard or violate applicable laws or regulations.

9.4 You agree not to post, transmit, upload, communicate, publish, or make available any user content that is offensive, defamatory, mean, violent, obscene, pornographic, otherwise objectionable or unlawful, whatever by Burger King Nigeria (Allied FCS) and / or MENU is decided at its own discretion; this is irrespective of whether the user content is protected by law or not. Burger King Nigeria (Allied FCS) and MENU have the right, without notice to you, to review, monitor and remove user content at its sole discretion. However, there is no obligation to check, monitor or remove user content.

10. Indemnification

10.1 You undertake to indemnify and hold Burger King Nigeria (Allied FCS), MENU, its subsidiaries, Burger King Nigeria (Allied FCS) Franchisee, licensors as well as organs, managing directors, employees and contractors harmless against all claims, claims, costs, damages, losses, liability claims (including attorney fees and – costs) arising out of or in connection with your violation or your violation of any provision of these terms of use or any applicable legal provisions, your violation of third party rights, including the participating restaurants, Burger King Nigeria (Allied FCS), MENU or otherwise from or in connection with your Use of the service and / or the applications result.

11. Disclaimer and warranty

11.1 Any guarantee of Burger King Nigeria (Allied FCS), in particular for the service and the applications, is hereby excluded. Burger King Nigeria (Allied FCS) makes no assurances regarding the applications and the service and makes no guarantee in this regard and gives no guarantee.

11.3 The service is provided to “AS IS” and “AS AVAILABLE”.

11.4 In particular, Burger King Nigeria (Allied FCS) cannot guarantee that the website, its content, the service and / or the applications are free of errors, defects, malware and viruses or that the website and / or the applications are correct, updated and error-free.

11.5 Furthermore, Burger King Nigeria (Allied FCS) in particular makes no representations and gives no guarantee that the service will not be interrupted or is otherwise error-free, and no guarantee regarding the reliability, quality, suitability or availability of the service and the applications or other services in connection with the Service and the applications. Temporary interruptions or errors can arise and the service or. the applications may be subject to restrictions, malfunctions, delays or other problems.

12. Disclaimer and limitations of liability

12.1 Burger King Nigeria (Allied FCS) is only liable for damage caused by deliberate intent or gross negligence.

12.2 Burger King Nigeria (Allied FCS) is in particular not liable for any damage resulting from the use (or inability to use) of the website or the applications or the service, including caused by malware, viruses or any errors or incompleteness of the information or the website or applications damage.

12.3 Burger King Nigeria (Allied FCS) is not liable for damage or claims for damages by third parties.

12.4 These disclaimers and limitations also apply to Burger King Nigeria (Allied FCS)’s assistants, their agents and deputies.

13. Applicable law and other provisions

13.1 These terms of use are subject to laws of the Federal Republic of Nigeria, to the exclusion of any references to other legal systems; the application of the United Nations Convention on Contracts for the International Sale of Goods is excluded. Regardless of this choice of law, those provisions remain applicable to contracts with consumers from which no deviations may be made by agreement under the law that would apply without the choice of law.

13.2 Should provisions of these terms of use or the contract be invalid or ineffective, the effectiveness of the other provisions and the terms of use respectively. of the contract otherwise not affected. To the extent permitted by law, the void or ineffective provisions will be replaced by provisions that come as close as possible to their economic purpose.

13.3 You may not transfer your rights and obligations from these terms of use to a third party without the prior express written consent of Burger King Nigeria (Allied FCS).

13.4 Burger King Nigeria (Allied FCS) can send you, in particular about the service or the applications, by general notification or by email to your email address stored in the user account information of Burger King Nigeria (Allied FCS) or by means of written communication by regular mail to you in the user account information of Burger King Nigeria (Allied FCS) saved address message.

Burger King Nigeria (ALLIED FCS)

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE DOWNLOADING OUR APPLICATIONS AND / OR USING OUR SERVICE.

1. Scope

1.1 These terms of use form the contractual basis between Burger King Nigeria (Allied FCS) and the customer (you) for the use of the service and the applications (as defined below) and any associated services. In this context, orders can be placed via the Burger King Nigeria (Allied FCS) application to be downloaded to your mobile phone (smartphone), via a web application on our website (e.g. on bknigeria.com and alliedfcs.com) or via an app on one of our «self-order kiosks» ( all three an “application”) to various participating Franchisees from Burger King (“Burger King Nigeria (Allied FCS) Franchisee”). With such orders, you can also collect points that you can redeem for rewards as described in Section 7 below. Burger King Nigeria (Allied FCS) can also send you coupons, which we generate in the back-end system and which we then send to you, for example, as push notifications. You can redeem these coupons on the customer application for mobile device users, on the web application on a website (e.g. bknigeria.com and alliedfcs.com) or via an application on a “self-order kiosk”. Burger King Nigeria (Allied FCS) provides these services exclusively on the basis of these terms of use.

1.2 The Burger King Nigeria (Allied FCS) application is an order and payment service for the food, drinks and other services available from Burger King Nigeria (Allied FCS).

2. Service

2.1 It can be downloaded via the Burger King Nigeria (Allied FCS) application downloaded to your mobile phone (smartphone), via a web application on a website (e.g. on bknigeria.com and alliedfcs.com) or via an application on a «self-order Kiosk »(all three an “application”) are given the opportunity to call up location-specific restaurant menu information or other information in certain independent restaurants at Burger King Nigeria (Allied FCS) (“ participating restaurants ”), via the application orders for meals, drinks or other consumption give up at the participating restaurant and pay for it. In certain participating restaurants, the application may also give you the option of paying for orders that you have placed with the service staff. In addition, certain participating restaurants can enable you to place and pay for orders for home deliveries using the application (except the application on a self-ordering kiosk).

3. User account

3.1 In order for you to be able to use the service or the mobile application, in particular to place an order on the application provided by Burger King Nigeria (Allied FCS), you must first log in and create a user account. This is currently possible in the Burger King Nigeria (Allied FCS) application to be downloaded to your mobile phone (smartphone) or via a web application on a website (eg bknigeria.com and alliedfcs.com), but not on the «self-order kiosks ». When registering, you provide Burger King Nigeria (Allied FCS) and therefore its service provider MENU and, if applicable, the Burger King Nigeria (Allied FCS) Franchisee personal data (including email, name and your credit card details (will not be saved with Burger King Nigeria (Allied FCS) or MENU). After successfully registering with Burger King Nigeria (Allied FCS), you will receive a personal user account from Burger King Nigeria (Allied FCS), which you can access with a password of your choice.

3.3 A user account is not transferable.

3.4 You are not allowed to have more than one user account.

3.7 You are responsible for all activities on your user account and you are obliged to keep your username and password safe and confidential at all times.

3.8 Burger King Nigeria (Allied FCS) is at any time entitled to check the information you provide and to refuse service or the use of the mobile application without stating any reason.

4. Cancellation of your user account

4.1 We reserve the right to cancel and delete your user account at any time, especially if we can no longer reach you via the email address or mobile number specified in the user account.

5. Use of the service

5.2 In particular, you commit yourself as follows:

You will only use the service or applications for private, non-commercial purposes and will not pass it on to third parties;
You will not allow or allow third parties to use your user account;
You will not assign, transfer or otherwise make your user account available to another person;
You will not use a third party user account;
You will comply with all applicable laws when you use the service or applications and you will only use the service and applications for lawful purposes;
You will not use the service or applications to cause trouble, annoyance or inconvenience;
You will not interfere with the correct operation of the network;
You will not try to damage the service or the applications in any way;
You will keep the password for your user account or any identification that we provide to gain access to the service and the applications secure and confidential and keep it secret;
You will provide us with any proof of your identity that we deem appropriate;
You will not use the service or the applications with a non-compatible or non-approved device.

5.3 Burger King Nigeria (Allied FCS) particularly reserves the right to immediately terminate the service and use of the applications if you do not meet all of the obligations set out above.

6. Payment

6.1 You are aware that costs will arise through the acceptance of any offerings of the participating restaurants by using the service or the applications.

7. Collect and redeem points

7.5 After a termination becomes effective, you can no longer collect new points and you may not be able to redeem existing points in your points account.

7.6 The transfer of points to third parties is only possible with the consent of Burger King Nigeria (Allied FCS).

8. License and restrictions

8.3 The service and the applications as well as all rights to it exclusively belong to MENU or the licensors of MENU and remain with them.

9. User content

10. Indemnification

11. Disclaimer and warranty

11.3 The service is provided to “AS IS” and “AS AVAILABLE”.

12. Disclaimer and limitations of liability

12.1 Burger King Nigeria (Allied FCS) is only liable for damage caused by deliberate intent or gross negligence.

12.3 Burger King Nigeria (Allied FCS) is not liable for damage or claims for damages by third parties.

12.4 These disclaimers and limitations also apply to Burger King Nigeria (Allied FCS)’s assistants, their agents and deputies.

13. Applicable law and other provisions

13.3 You may not transfer your rights and obligations from these terms of use to a third party without the prior express written consent of Burger King Nigeria (Allied FCS).

July 6, 2021January 27, 2023

Burger King Nigeria Privacy Policy

Burger King Nigeria (ALLIED FCS) –
PRIVACY POLICY

For Burger King Nigeria APPLICATIONS

The Burger King and all Burger King franchisees (“ALLIED FCS Franchisee”) undertake to protect the privacy of their visitors and users. The following data protection declaration describes which data the Burger King Nigeria (Allied FCS) (hereinafter referred to as “BK Nigeria” or “we”) processes and how we use the relevant data to help our users and visitors use our customer application for mobile device users, via a web application on a website (e.g burger-king.ng and alliedfcs.com) or via an application on a “self-order kiosk” (the “Applications”) and our on-demand services ( collectively referred to as the “services”) to offer even greater benefits. Please read the following provisions carefully so that you become aware of our data protection declaration. Please note that Burger King Nigeria Allied FCS involves MENU Technologies AG (“MENU”) as data processor as part of data processing and that it also processes your personal data for us as listed in this data protection declaration.

Allied FCS reserves the right to change this privacy policy. If you have any questions about this data protection declaration, please contact us at info@alliedfcs.com

1. DEFINITION

“User” refers to a person who uses the applications and / or has registered and registered with Burger King Nigeria (Allied FCS) for the use or potential use of the service.

Products: Means the goods and products both tangible and intangible offered on the website.

Personal Data: means any information collected from you in relation with your use of this service which is capable of identifying you.

Third Party: means any natural or legal person, public authority, establishment or any other body other than the data subject, the data controller, the data administrator and the persons engaged by data controller or the data administrator to process personal data.

“Participating restaurant” refers to Burger King Franchisee. These are solely responsible for the catering and restaurant services.

2. GENERAL

This privacy policy is designed to inform you about the personal data we collect, how we collect this data, the uses of this data, and your rights relating to the personal data when you use this service or purchase the products offered on the websites.

We are committed to protecting your personal data while you use this website.

Allied FCS never knowingly collects personal information from children under the age of 13. The applications are only intended for use by adults. If you believe that your child under 13 years of age used the applications and thus provided us with personal data, please contact us at info@alliedfcs.com. We will then endeavour to delete the application account and the corresponding personal data.

The responsibility for the processed personal data is

Burger King Nigeria (Allied FCS),

Burger King Nigeria (Allied FCS), participating restaurants and other companies (e.g. MENU) may be involved in the processing of data that are related to activities via the applications and / or in connection with the services described in the data protection declaration. Burger King Nigeria (Allied FCS), the participating restaurants and any other companies act for the purposes stated in this data protection declaration and comply with the applicable data protection laws.

THE PERSONAL DATA WE COLLECT FROM YOU

We collect various information to enable us provide good service to all our users. (for the sake of orderliness the data collected should be group)

Depending on how our service will be used, the different types of personal data we collect are as follows:

1.REGISTERED USERS: During the process of your registration / changing user profile, we may collect the following information like name, email address, password (encrypted), restaurant orders, user agent when logging in, IP address, credit card information (will not be saved ), comments on orders, business e-mail address, home and / or delivery address, hosted persons, occasion, signature, possibly collected and / or redeemed points BURGER KING NIGERIA (ALLIED FCS), type of bonus for redeeming points.

2. FOR PARTICIPATING RESTAURANTS: name, address, email address, password (encrypted), telephone number, vat, currency, tip (if any), contact person and bank details (will not be saved by or MENU; see paragraph 3.4 below.

3. UNREGISTERED USERS:(if you place an order via an application on a “self-order kiosk” or web-application without having registered or logged in) the orders placed will be processed by us and the participating restaurant will only receive the data for order processing like order, payment details store location.The receipts are saved on our servers, i.e. those of MENU. The payment information is processed by the payment processor. The payment process is authorized by the payment processor and confirmed back to us, i.e. MENU. When ordering from a “self-order kiosk” with a login (if any) – provided that personal data is being processed – no more data is processed than when ordering via the other applications.

In detail, your order triggers a process in the participating restaurant, which the participating restaurant, Burger King Nigeria (Allied FCS) and its service provider MENU accordingly, using your personal data, e.g. your contact details, e.g. phone number and your order informed. When your order is ready to be picked up at the counter, you will be informed either via a push message (for orders placed via the mobile application) or via SMS message (for orders placed via the web application). If the restaurant you are visiting works with guest localization, your table number or your location in the participating restaurant will also be determined by means of table number entry (on the mobile and web application), placed transmitters or antennas (kiosks). In order to receive push messages, you must have push messages activated on your smartphone and to enable the determination of your location via transmitters or antennas you must have Bluetooth activated on your smartphone and give the application permission to determine your location. For orders that you place through the self-order kiosk, a puck may show you when your order is ready for collection at the counter or your order number is displayed on a screen. Your location can also be determined using a puck, which may be distributed to you at the self-order kiosk or at the counter or you may need to enter a number into the screen. You hereby authorize Burger King Nigeria (Allied FCS) to disclose and process your orders, personal data and in particular your location data to participating restaurants. For delivery orders, your data will be processed for the execution of this delivery to the home or other delivery address you have provided. We can also process your personal data in order to send you coupons, which we generate in the back-end system and which we then send to you, for example, as push messages. You can redeem these coupons on the mobile application, on the web application on a website (e.g. burger-king.ng, alliedfcs.com) or via an application on a “self-order kiosk”.

Burger King as the franchisor is the platform operator of the application and obtains your personal data, such as order data, telephone number, home and / or other delivery address, email address, and can use them for marketing purposes. The Burger King Nigeria (Allied FCS) franchisees operate the Burger King platform in their restaurants and can view their order and payment details for their respective restaurants. As a technology supplier, MENU provides the application platform Burger King Nigeria (Allied FCS) and can view your personal data. MENU provides Burger King Nigeria (Allied FCS) within the application platform with functions that enable Burger King Nigeria (Allied FCS) to communicate with you in a personalized form and to provide you with relevant information at the appropriate time.

In cases where you provide us with data on other persons within the legally permissible framework (such as when issuing a receipt), it is your responsibility to ensure that the personal data concerned and the further processing by us is in accordance with them and that the Data protection declaration complies with the applicable data protection laws. For example, you must inform the data subject and, if necessary, obtain their consent to the processing of their personal data for the purposes described in this data protection declaration.

Your personal data will be processed by MENU and saved by an external provider.

3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA?

3.1 TECHNICAL OPERATION AND FUNCTIONALITY OF THE WEBSITE AND APPLICATION

When you visit our website, e.g. to use our web application, our web administrators can store your personal data, including technical data, such as your IP address, the websites you visit, the internet browser you use, the one you used beforehand and subsequently visited websites and the duration of the visit / session, so that we can guarantee the proper functioning of our website. In certain cases, the browser can also query your current location to optimize your user experience. This technical data enables our web administrators to manage the website, for example by solving technical problems or improving access to certain areas of the website. This is how we ensure that you can (still) find the information provided on the website quickly and easily.

If you use our mobile application or web application, we also process your personal data, including technical data, such as for example your IP address and your device type. We use this data to provide the services, to guarantee the functions of the application, to solve technical problems, to provide you with the correct and up-to-date version of the application and to further improve the functionality of the application.

In so far as GDPR is applicable, the legal basis for the technical operation and functionality of the website and the application is Art. 6 Para. 1 lit. f GDPR (balancing interests, based on our legitimate interest in providing you with the functions of the website and the application) and Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

Also, section 2.2(a) of the NDPR stipulates that processing shall be lawful where the processing of the data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

3.2 CUSTOMER SERVICE

When you register as a user, we collect your name, your email address, your password, your IP address and your device type as well as your credit card number and the expiry date of the card (see above).

We use your personal data and contact information to provide the services, for communication purposes relating to your orders, for advertising offers and for announcements related to the services, such as when our services are temporarily unavailable due to maintenance work. By the continued use of our website, you acknowledge that you have reviewed the privacy policy and agree to its terms. This also means that you have consented to the use of your personal data and have accepted the applicable disclosures. We reserve the right to deactivate your account if we suspect that you are using our application to commit fraudulent or illegal acts or if you violate our terms of use.

As far as GDPR is applicable, the legal basis for customer service is Art. 6 Para. 1 lit. f GDPR (balancing of interests, based on our legitimate interest in providing you with the services of our customer service) and Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

3.3 ACTIVATION OF Burger King Nigeria (Allied FCS)-APPLICATION

LOCATION INFORMATION

Information about you location can also be collected where you provide your address or postal/zip code or we may approximate your location based on your IP address. If you provide our mobile applications access to location services on your device, we and our third party providers may collect location data through GPS, WIFI, wireless network triangulation or other similar methods.

We collect and process location information, for example in participating restaurants or when you place an order via the applications, provided you have given us your prior consent. We use the relevant data to inform the relevant participating restaurant in which the respective order was placed so that the service staff can process the order accordingly.

In so far as the GDPR is applicable, the legal basis for processing the location information is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

ORDERS

When you place an order via the application, we process in particular your first and / or last name, your order and your telephone number and forward it to the participating restaurant so that the service staff is able to process your order accordingly and notify you once your order is ready for pick-up. If one of our restaurants serves the orders to the table, the table number or your location is also determined so that the service staff can serve your order accordingly to your table. If you have placed an order for delivery, your home and / or delivery address will also be processed in order to be able to deliver. If you collect points with your order, we will credit it to the points account we hold for you. If you redeem points with an (award) order, we also book this redemption in the points account we hold for you.

Insofar as GDPR is applicable, the legal basis for processing the above-mentioned order data is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfillment).

3.4 PAYMENT PROCESSING

If you register as a user, your credit card data and data of other payment methods will be forwarded by MENU to a PCI-compliant payment processing provider and processed by the latter in order to process payments for orders placed by you via the applications. Burger King , Burger King Nigeria (Allied FCS) Franchisee and MENU are allowed to transfer the credit card details or data of other payment methods you have registered to other PCI-compliant payment processors. Burger King, Burger King Nigeria (Allied FCS) FN and MENU itself do not collect credit card information.

As far as the GDPR is applicable, the legal basis for payment processing is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

3.5 MARKETING

Burger King and Burger King Nigeria (Allied FCS) Franchisee can use your contact information to send you general information about what’s new at Burger King. We may share limited data with our preferred marketing and strategic business partners so that they can provide you with information and marketing messages about product or services that may interest you. You can unsubscribe from these notifications at any time.

As far as GDPR is applicable, the legal basis for processing for marketing purposes is Art. 6 Para. 1 lit. f GDPR (balancing interests, based on the legitimate interest of the person responsible to advertise his services).

3.6 COMPILATION OF ADMINISTRATIVE AND STATISTICAL DATA

Burger King Nigeria (Allied FCS) and MENU use your personal data in an anonymous and aggregated form to monitor exactly which functions of the service are used the most, to analyse usage patterns and to determine where they offer their services and where they should focus. You can provide this information to third parties for industry analysis and statistical purposes.

3.7 COOKIES / GOOGLE ANALYTICS

Burger King Nigeria (Allied FCS) uses cookies. Cookies are small text files that a website places on your computer or mobile device when you visit a page or website for the first time. Cookies help us to recognize your device the next time you visit the website. Cookies have different functions. With their help we can, for example, recall your attitudes and interests. Cookies can help us to analyze how well our website works or to adapt our content so that the relevant information is provided to you. Only the session ID is saved and transmitted in the cookies.

As far as GDPR is applicable, the legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.

Most browsers can be set in the settings so that they no longer accept cookies or you will be notified when you receive a cookie. In most browsers you will find information on possible changes to your browser settings under the “Help” menu item. If you decide to deactivate and / or delete cookies in the future, you must take into account that some Burger King Nigeria (Allied FCS) functions will then no longer be available to you.

As far as the GDPR is applicable, the legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.

We may collect analytics, data or use third party analytics tools to help us measure traffic and usage trends for the service and to understand more about the demographics and behaviours of our users. To remember information so that you will not have to re-enter it during your visit or the next time you visit the sites. To provide custom personalised content and information including targeted content advertising.

3.8 LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

As far as GDPR is applicable, the following applies:

Insofar as we obtain the data subject’s consent for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis for the processing of personal data.

When processing personal data, which is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) lit. f GDPR as the legal basis for processing.

3.9 NO OBLIGATION TO PROVIDE PERSONAL DATA

You are not obliged to provide your personal data. Without your personal data, however, we cannot provide our special services to you, or only partially, through the applications.

4. RELEASE OF YOUR DATA BY US / TRANSMISSION IN THIRD COUNTRIES

We may use various third parties and external companies to enable or provide the services for us, process payments, provide customer support, provide location information to participating restaurants, provide marketing services, and provide website-related services (including maintenance services, database management, web analysis) and improving website functions) or to support us in analysing the use of our services. These third parties have access to your personal data and process it in order to fulfil the tasks mentioned for us. This is in particular MENU, which operates the application and services for us.

For this purpose, your personal data will be transmitted to and processed in countries other than Switzerland, including countries (such as the USA) that do not have data protection laws comparable to Switzerland. You hereby consent to the transfer and processing of your personal data to such countries, particularly to the United States. We transfer personal data to locations in countries outside the European Union (so-called third countries) so far

– it is required by law (e.g. tax reporting requirements),
– You have given your consent,
– this is legitimated by the legitimate interest under data protection law and there are no higher interests worthy of protection of the data subject that conflict with this or
– it is necessary to provide our services to you

These are in particular:

– PCI compliant payment processor for payment processing
– Hosting provider especially for hosting data and applications;
– Helpdesk/Support;
– Business Intelligence Provider
– communications service;
– Business applications for email communication.

To protect your personal data, we have agreed the EU standard contractual clauses with the recipients of your data abroad.

Burger King Nigeria (Allied FCS) discloses your personal data to the extent legally required or necessary for the establishment, exercise and defence of legal claims and legal procedures and, in an emergency, also data relating to security.

In addition, we transmit your personal data via the cash register system to the participating restaurant in which you would like to place an order.

5. YOUR RIGHTS

THE RIGHT TO BLOCK PERSONAL DATA PROCESSING IN VIOLATION OF ANY LAW.

THE RIGHT TO BE INFORMED ABOUT ANY RECTIFICATION OF ANY PROCESSING CARRIED OUT.

As a user, you have a right to information about your personal account. This also applies to information that you have provided to us with regard to orders placed via the application. You can exercise your rights under applicable data protection laws, such as: a. enforce the right to request the correction or deletion of your personal data or to object to the processing of your personal data at any time by sending us an email at info@alliedfcs.com or contacting us at the address given in section 10. A copy of your ID card or passport must be enclosed for clear identification.

As far as GDPR is applicable, the following applies: According to Article 15 GDPR, every data subject has a right to information. According to Article 16 GDPR, the data subject can request the correction of incorrect personal data. According to Article 17 GDPR, the data subject has the right to erasure or, according to Article 18, the right to restrict processing. Likewise, the person concerned can object to the processing of personal data relating to them under the conditions of Article 21 GDPR. According to Article 20 GDPR, the data subject has the right to data portability. Sections 34 and 35 BDSG also apply to the right to information and the right to erasure in Germany. To exercise these rights, you can contact the following office: ALLIED FCS, Plot 274 Ajose Adeogun Victoria Island.

You have the right to withdraw your declaration of consent under data protection law at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. In addition, you have a right to lodge a complaint with the competent data protection supervisory authority in accordance with Article 77 GDPR in conjunction with Section 19 BDSG [insert other reference to local law if necessary].

Burger King Nigeria (Allied FCS) reserves the right to charge reasonable processing fees for providing relevant information in the event of unsubstantiated or excessive requests.

You can also change your personal data via your Burger King Nigeria (Allied FCS) account and revoke the consent you have given.

6. Automated decision in individual cases including profiling

As far as GDPR is applicable, the following applies: In connection with the provision of our services, you will not be subject to a decision based on automated processing in accordance with Article 22 GDPR. If we use such procedures in individual cases, you will be informed about them and your associated rights within the framework of the legal requirements.

Some of your data is processed automatically in order to evaluate certain personal aspects (profiling). In particular, their order behaviour for the promotion of products is analysed.

7. DATA STORAGE

Unless otherwise stated in this data protection declaration, we store your data until you delete your Burger King Nigeria (Allied FCS) account. If you would like to delete your Burger King Nigeria (Allied FCS) account or request that we no longer use your data in the future to provide services to you, please contact us at info@alliedfcs.com. If these are not necessary to comply with legal obligations or to settle disputes, we will delete your personal data after deleting your account.

8. SAFETY

Burger King Nigeria (Allied FCS) has taken appropriate technical and organizational security measures against the loss or unlawful processing of your personal data. For this purpose, your personal data will be securely stored in our database, i.e. the database of MENU. We use industry-standard, economically appropriate security measures, such as firewalls and SSL (Secure Socket Layers), and also physically secure the locations where the data is stored.

As effective as our security measures are, no security system is infallible. We cannot guarantee the security of our database, nor can we guarantee that the information you provide will not be intercepted when it is transmitted to us over the Internet. The transfer of your data to Burger King Nigeria (Allied FCS) is always at your own risk. We recommend that you do not disclose your password to anyone.

9. CHANGES TO THIS PRIVACY POLICY

We can update this privacy policy to reflect changes in our information and data processing practices. In the event of significant changes, we will inform you before the corresponding change takes effect by e-mail and via a message on our website. By continuing to use the website and / or application and / or services, you acknowledge and agree to the updated data protection declaration. We recommend that you visit this page regularly to find out about the latest innovations in our data protection measures.

10. CONTACT INFORMATION

ALLIED FCS LIMITED

Plot 274 Ajose Adeogun Victoria Island Lagos.

info@alliedfcs.com

11. Information about your right to object in accordance with Article 21 GDPR

11.1 Right to object on a case-by-case basis

As far as GDPR is applicable, the following applies: You have the right, for reasons that arise from your particular situation, at any time against the processing of your personal data, which is based on Article 6 (1) lit. e (data processing in the public interest) or lit. f (data processing based on a balance of interests), to object; this also applies to profiling based on these provisions.

A data subject has the right to object to the processing of his/her data where the data controller intends to process the data for marketing (Section 2.8(a) of the NDPR).

If you file an objection, we will no longer process your personal data. Something else only applies if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.

11.2 Recipient of an objection

The objection can be made informally with the subject “objection” stating your name, address and date of birth and should be addressed to: info@alliedfcs.com.

Burger King Nigeria (ALLIED FCS) –
PRIVACY POLICY

For Burger King Nigeria APPLICATIONS

The Burger King and all Burger King franchisees (“ALLIED FCS Franchisee”) undertake to protect the privacy of their visitors and users. The following data protection declaration describes which data the Burger King Nigeria (Allied FCS) (hereinafter referred to as “BK Nigeria” or “we”) processes and how we use the relevant data to help our users and visitors use our customer application for mobile device users, via a web application on a website (e.g bknigeria.com and alliedfcs.com) or via an application on a “self-order kiosk” (the “Applications”) and our on-demand services ( collectively referred to as the “services”) to offer even greater benefits. Please read the following provisions carefully so that you become aware of our data protection declaration. Please note that Burger King Nigeria Allied FCS involves MENU Technologies AG (“MENU”) as data processor as part of data processing and that it also processes your personal data for us as listed in this data protection declaration.

Allied FCS reserves the right to change this privacy policy. If you have any questions about this data protection declaration, please contact us at info@alliedfcs.com

1. DEFINITION

“User” refers to a person who uses the applications and / or has registered and registered with Burger King Nigeria (Allied FCS) for the use or potential use of the service.

Products: Means the goods and products both tangible and intangible offered on the website.

Personal Data: means any information collected from you in relation with your use of this service which is capable of identifying you.

“Participating restaurant” refers to Burger King Franchisee. These are solely responsible for the catering and restaurant services.

2. GENERAL

We are committed to protecting your personal data while you use this website.

The responsibility for the processed personal data is

Burger King Nigeria (Allied FCS),

THE PERSONAL DATA WE COLLECT FROM YOU

We collect various information to enable us provide good service to all our users. (for the sake of orderliness the data collected should be group)

Depending on how our service will be used, the different types of personal data we collect are as follows:

In detail, your order triggers a process in the participating restaurant, which the participating restaurant, Burger King Nigeria (Allied FCS) and its service provider MENU accordingly, using your personal data, e.g. your contact details, e.g. phone number and your order informed. When your order is ready to be picked up at the counter, you will be informed either via a push message (for orders placed via the mobile application) or via SMS message (for orders placed via the web application). If the restaurant you are visiting works with guest localization, your table number or your location in the participating restaurant will also be determined by means of table number entry (on the mobile and web application), placed transmitters or antennas (kiosks). In order to receive push messages, you must have push messages activated on your smartphone and to enable the determination of your location via transmitters or antennas you must have Bluetooth activated on your smartphone and give the application permission to determine your location. For orders that you place through the self-order kiosk, a puck may show you when your order is ready for collection at the counter or your order number is displayed on a screen. Your location can also be determined using a puck, which may be distributed to you at the self-order kiosk or at the counter or you may need to enter a number into the screen. You hereby authorize Burger King Nigeria (Allied FCS) to disclose and process your orders, personal data and in particular your location data to participating restaurants. For delivery orders, your data will be processed for the execution of this delivery to the home or other delivery address you have provided. We can also process your personal data in order to send you coupons, which we generate in the back-end system and which we then send to you, for example, as push messages. You can redeem these coupons on the mobile application, on the web application on a website (e.g. bknigeria.com, alliedfcs.com) or via an application on a “self-order kiosk”.

Your personal data will be processed by MENU and saved by an external provider.

3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA?

3.1 TECHNICAL OPERATION AND FUNCTIONALITY OF THE WEBSITE AND APPLICATION

3.2 CUSTOMER SERVICE

3.3 ACTIVATION OF Burger King Nigeria (Allied FCS)-APPLICATION

LOCATION INFORMATION

In so far as the GDPR is applicable, the legal basis for processing the location information is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

ORDERS

Insofar as GDPR is applicable, the legal basis for processing the above-mentioned order data is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfillment).

3.4 PAYMENT PROCESSING

As far as the GDPR is applicable, the legal basis for payment processing is Art. 6 Para. 1 lit. b GDPR (contract initiation and contract fulfilment).

3.5 MARKETING

3.6 COMPILATION OF ADMINISTRATIVE AND STATISTICAL DATA

3.7 COOKIES / GOOGLE ANALYTICS

As far as GDPR is applicable, the legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.

As far as the GDPR is applicable, the legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.

3.8 LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

As far as GDPR is applicable, the following applies:

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

3.9 NO OBLIGATION TO PROVIDE PERSONAL DATA

You are not obliged to provide your personal data. Without your personal data, however, we cannot provide our special services to you, or only partially, through the applications.

4. RELEASE OF YOUR DATA BY US / TRANSMISSION IN THIRD COUNTRIES

These are in particular:

To protect your personal data, we have agreed the EU standard contractual clauses with the recipients of your data abroad.

In addition, we transmit your personal data via the cash register system to the participating restaurant in which you would like to place an order.

5. YOUR RIGHTS

THE RIGHT TO BLOCK PERSONAL DATA PROCESSING IN VIOLATION OF ANY LAW.

THE RIGHT TO BE INFORMED ABOUT ANY RECTIFICATION OF ANY PROCESSING CARRIED OUT.

Burger King Nigeria (Allied FCS) reserves the right to charge reasonable processing fees for providing relevant information in the event of unsubstantiated or excessive requests.

You can also change your personal data via your Burger King Nigeria (Allied FCS) account and revoke the consent you have given.

6. Automated decision in individual cases including profiling

Some of your data is processed automatically in order to evaluate certain personal aspects (profiling). In particular, their order behaviour for the promotion of products is analysed.

7. DATA STORAGE

8. SAFETY

9. CHANGES TO THIS PRIVACY POLICY

10. CONTACT INFORMATION

ALLIED FCS LIMITED

Plot 274 Ajose Adeogun Victoria Island Lagos.

info@alliedfcs.com

11. Information about your right to object in accordance with Article 21 GDPR

11.1 Right to object on a case-by-case basis

A data subject has the right to object to the processing of his/her data where the data controller intends to process the data for marketing (Section 2.8(a) of the NDPR).

11.2 Recipient of an objection

The objection can be made informally with the subject “objection” stating your name, address and date of birth and should be addressed to: info@alliedfcs.com.

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